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Make available offline no longer downloads files
Hi there, I'm using DropBox (v159.4.5870) on MacBook Pro 2019 (Monterey 12.6). Yesterday evening I used smoothly DropBox all the evening long, until the "make available offline" function suddenly stopped working: it no longer downloads locally any file. Otherwise DropBox is working fine: it still synces new files, it…
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Beta Build 161.3.4815
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Closing the sign-in dialogue while not signed into any account will now exit the application instead of leaving it running in the background. Fixes in this update: * A bug…
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Can you password protect folders in Dropbox?
Hi folks, The Dropbox website at https://www.dropbox.com/features/share/password-protection clearly states that it is possible to password protect a folder in Dropbox, and has an animation on the page that seems to show this happening in a couple of simple steps. However, my version of Dropbox (the basic personal free…
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Beta Build 160.3.4670
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
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Windows 11 context menu items disappeared (version 159.4.5870)
I have two Windows systems that use Dropbox Pro. On both systems, the Dropbox items on the Explorer context menus disappeared after the Dropbox app upgraded itself to 159.4.5870. I hadn't opened one of those systems for a few weeks: when I booted it up today, the context menu items were visible as they always have been -…
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Where to find dropbox.py?
In https://www.dropbox.com/de/install-linux there’s a link to a python script: https://www.dropbox.com/download?dl=packages/dropbox.py But this link is a 404. Where can I find this file?
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"The directory name is invalid" error after moving the Dropbox folder to another drive
I recently moved the location of my Dropbox to D drive since the latest update automatically changed the default location of dropbox to C drive which had insufficient space. It did not work after doing that and showed me an error when i tried opening any files. After moving & fully syncing the files to my D Drive I try to…
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Cannot open files if not connected to network
I'm in the process of transitioning from ShareFile to Dropbox. However, it appears i have found that i am unable to open a file created by another user if my laptop is not connected to the network. With ShareFile it would automatically sync any updated file upon connecting to the network. Is there a setting im missing to…
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Duplicate Dropbox locations after update
The Dropbox accounts at our office updated last week and made a new Dropbox directory with all our files, but the old location and files still remain. The folders in the old location will sync to Dropbox when changed but do not have any of the Dropbox menu options (ie: Version History, Copy Dropbox Link, ect). How can I…
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Beta Build 160.3.4650
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Why do I see a green check on my Desktop file?
I'm new to dropbox and just found out the actual app is no longer a thing and we are all stuck with the explorer file folder. So I copy a file from dropbox to my desktop... the file gains an "X" in the bottom corner and a transfer window stays stuck at 0%... okay(????) I close the stuck transfer window, now the file has a…
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How long would it take to download 1 TB of data?
I have a terabyte of data accessible online with dropbox. I have a download internet speed of 200 mbps. How long would it take to download the date and make the files available offline?
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High CPU usage on Mac
Running Dropbox v158.4.3464 on macOS 12.6 on a 2018 MacBook Pro 13 inch with 16 GB. The app is using 120+% CPU constantly on my Mac. There are NO files currently being synced on either machine. The Dropbox menu item reports nothing is currently happening (no syncing, no indexing, "Up to date" is displayed). Machines have…
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Files dropped into folders pinned to 'favorites' not syncing under MacOS
I just recently switched to MacOs (Monterey) and I am struggling with the behavior of Dropbox. I have pinned some of the sub-folders that I use the most to the favorites sidebar in Finder. However I noticed that files will not sync if I drop them into those folders. They will sync fine when I go to 'Dropbox' in 'places'…
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Unable to download dropbox application
This is timing out: https://www.dropbox.com/download?plat=lnx.x86 I see these errors when I go to https://www.dropbox.com/download 404 Not Found: /bfs/bwi/custom/shared/dbx-releng/dbx-releng/client/dropbox-None-159.4.5870.tar.gzrpc error: code = NotFound source = bfs/ffs/ffs.FFS/Stat desc = file does not exist:…
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How to backup entire mac easily
Been using dropbox for years just to backup a specific folder. Now I want to purchase the option to backup my entire computer but when i follow the helpdesk article it tells me to go to preferences, then backup and then it asks me to nominate specific folders. I don't want to chose folders, I want the entire pc backed up…
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embedding links into microsoft word documents
I am new to drop box and giving it a test run for work so forgive me if this is a newbie question.... I would like to create a document in word that has multiple links in it to other word or PDF documents. In this way, I can have a document that is clear and simple, but we will be able to easily access detailed information…
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Trying to save files directly on Dropbox (not on hard drive), but they still save on Hard-Disk Drive
Hi All, Let me start by saying I'm brand new to dropbox, so I apologize if my concerns are low-level and I thank you for your patience in advanced. Here are my details: I'm a Bioinformatics student, and I've created a BASH script that: * unzips 22 large files (*.vcf.gz to *.vcf) * assigns these unzipped files to a new…
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Dropbox folder not syncing
Hi, We use dropbox in our company and we share one folder with some workers using MAC computers. The problem is, one of these people is able to see the folder on her dropbox, but when right clicking there is no option to "online-only", so it just syncs when she gets in to the office. but still no option to keep the folder…
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Beta Build 160.3.4611
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * For those migrating to Dropbox support for macOS, a symlink will be created from your Dropbox folder’s previous location to its new location at ~/Library/CloudStorage. *…
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Beta Build 160.3.4633
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Simultaneously work on desktop version Excel files using the same Dropbox account
Good morning, I have a Dropbox Basic account. I have linked my account to three devices in the house. Sometimes my partner and I need to simultaneously edit Excel files in my account. So we both log in with my Dropbox account on two different PCs on which there is the same Dropbox folder on the desktop, so we access the…
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Can I only use Dropbox through the website?
Is it possible to use Dropbox exclusively via the web with a browser on a Mac? So there would be no app installed on the computer.
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autostart doesn't work on kubuntu 22.04
I'm using dropbox on kubuntu 22.04, and recently autostart stopped working. I've been using it without much trouble for years before, on prior versions of kubuntu. I think the autostart function also worked initially after the latest upgrade, but now it doesn't anymore. I've tried removing the `.dropbox` and…
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Dropbox wont appear after install (Windows 11)
Situation: After re-intallation and advanced re-installation of dropbox I am unable start the program. Dropbox application appears and task manager but there is no folder in Windows Explorer, and no dropbox icon in task menu. Attempts made to resolve: * Uninstall and reinstall * Uninistall and reinstall with defender and…
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How to make Dropbox ignore node_modules folder with symbolic links (aliases)
PROBLEM Dropbox does not currently provide an ignore file/folder feature that enables a locally-unique instance to exist on each machine. One important use of this is the “node_moduels" folder used for node javascript development. The node_modules folder sees thousands of file changes during the development cycle. If this…
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Backing up Windows 11 desktop
Hi, I am trying to backup my windows 11 desktop to dropbox. The dropbox folder on this machine is on an external drive as the Surface go 2 I have bought max's out at 250gb. When i attempt to setup backing up the desktop to the dropbox folder i am told both the dropbox folder and the desktop need to be on the same drive and…
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Dropbox Not Allowing Online Only Files
Hi— Our design team is having issues with Dropbox today. All of our files are syncing at once and we are unable to make files "Online-Only". Is anyone else having this issue, and is there a fix? Thanks! Lindsay
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No Smart Sync options when right-clicking on files in the Dropbox folder on my Mac
Hi, I had first tested the Professional plan, and it worked great - including Smart Sync. But I decided to go with a Plus account, since I didn't need more. As soon as I "downgraded", the SmartSync feature stopped working. When I right-click on the Dropbox folders and files now, I only get the standard Apple menu items…