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Beta Build 158.3.4547
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Use Movebot to transfer files from one Dropbox account to another
Moving files from one place to another can be time consuming, but it doesn’t have to be. We mentioned before how you can use Movebot to transfer from a file storage tool over to Dropbox, and well, we realise you might need to transfer from one Dropbox account to another, without worrying about any files being forgotten in…
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Dropbox offline installer macOS
Hello, I am searching for the offline installer of dropbox. Couldnt find the version for macOS. I need it for softwaredeployment reasons. Thanks for your Help
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How to sync folders from D drive
I installed drop box in PC, but i can't sync files and folder that are saved in D drive, it only allows me to sync files and folders from C drive, I've tried to change the folders that i need to sync from the drop box preferences/backups/manage backups but it shows only the folders installed in C drive. (see photos…
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Dropbox desktop app is not showing the same folders as web app
The basic issue is that I can't see on my desktop app all of the same folders that I can see in the web version (via my internet browser). Below are some details: I'm using a Dell Inspiron that's running Windows 11 Home. I've read that Microsoft OneDrive sometimes creates compatibility issues with DropBox sync, so I…
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Can I upgrade to Dropbox Plus to delete local files from a stolen laptop?
my laptop was recently stolen. I have a Basic account right now. is it possible for me to upgrade to Plus and remotely delete the files on the stolen device? really appreciate the help and guidance, thanks.
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Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustrator) and one folder that contained several photoshop images. I chose to direct download option and downloaded them to my…
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Cannot connect to Dropbox during desktop installation
Hello, I'm running a PC with windows 8.1. Dropbox has been running fine for years Today I had to uninstall dropbox and when I tried to reinstall it, (after cleaning up de leftovers). I got stuck on a pretty blue logo going around after logging in while the greyed-out Dropbox icon in the taskbar reads "waiting to be linked…
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My computer is getting full, but I have enough space on Dropbox
Is my computer's internal drive affected when I upload files to DB? I have 1.5TB on DB, and am moving files from an external to DB. But, my internal operating drive seems to getting filled up. Wrong setting somewhere?
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"Go to file" link in sync issue dialog doesn't work
(Win10) I've been having this issue for a month. It pops up every day. I don't see any problem with the filename, it doesn't contain any special characters, and I don't know which file it's talking about. When I click "Go to file" nothing happens. When I try to search the filename on dropbox.com, I got multiple results,…
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Some Dropbox folders in Windows Explorer take minutes to refresh
Let me give you an example of what's happening: I am in a Windows Explorer folder that is synced with Dropbox. I click to re-order the items in the folder (e.g. sort by date, sort by duration of music file, etc.) The green progress bar begins and it can take 30 seconds or 2 minutes or 5 minutes to complete. In other words,…
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Local or Cloud which has priority?
Hello, Newbie here, I searched for quite a while but can't seem to find an answer. I have created a Dropbox account and downloaded the app to my work PC and my laptop. I understand in the basic plan I can add up to 3 devices. What I need to know is, which version of my files will it consider the "master"? So for example…
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Dropbox OSX app says "Admin disabled online-only files", but not according to settings
My team is on the Dropbox Business Standard account, and I am one of the admins. The dropbox app (v157.4.4801) on osx (Monterey 12.2.1 (21D62)) just gave the following notice: Neither me or another admin changed anything in our account. I went into the 'activity log' and didn't see the notice there. When looking at the…
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Online-only folders - can these be made visible on desktop app?
Hello, We have a business licences with you for 4 licenses. We use Macs all up to current OS. I am trying to re configure our office network folders within Dropbox but need guidance to achieve this as we’ve had some problems thus far with shared folders and incorrectly syncing to our computers such that it filled the hard…
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copied link from 'copy dropbox link - menu' doesn't paste anymore.
when i right click a file. a dropbox pulldown menu opens. after clicking 'copy dropbox link' i should be able to share the link after pasting it. but, it stays empty. i work with a mac an tried the following: - close / open dropbox application - close / open finder - rebooted mac > everything seems to display fine after…
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What's the difference between solid green icon and hollow green circle icon on file or folder?
This may be a very simple question, but I've read this help page, and really don't get the difference in meaning between the solid green icon (meaning file is available offline and on device) and the green hollow circle (meaning file is available offline and is currently on device): https://help.dropbox.com/sync/sync-icons…
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I cannot upload new Word documents
I cannot upload word documents that i have made/amended recently. Old files on my computer will still upload as normal but nothing happens when i try to add a more recent file. any ideas? is there something in my word settings that may have changed?
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Dropbox installer (Dropboxinstaller.dmg) fails to launch on Mac OS 12.3.1
Setting up a new MacBook Pro which has a clean install of Monterey. The Dropbox website transmitted a download of the installer (dropboxinstaller.dmg) to my Downloads folder. When I double click it, or right-click/control-click it to open the popup menu and select Open from the menu, the icon briefly looks like it is…
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Beta Build 158.3.4525
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Beta Build 158.3.4523
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates:…
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Stable Build 157.4.4808
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86 Offline Installer Auto-updates: In…
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Cannot log in due to limited device but only one device is listed
Recently, I had trouble log in from multiple devices. I know the basic plan has a limited of 3 devices but I have only one device listed that is log in. How can I fix this problem?
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I want to sell my laptop. How can I delete the app safely?
Als ik in mijn desktop iets verander dan zie ik dat ook in mijn laptop en visa versa. Ik wil desktop verkopen. Als ik de harde schijf formateer, is de data dan nog in de laptop te zien en te bewerken? Ik heb een basic abonnement.
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When opened document, the message "[Document Name] is not available" appears.
Hello, I was unable to open a document in Dropbox's file explorer. Microsoft Office displays the error message "[Document Name] is not available." I attempted to update Dropbox and double-checked the settings. I discovered that when the documents are set to be available only online, they cannot be accessed. When I set it…
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Dropbox Desktop App - files not appearing
Hi there, I have just downloaded the Dropbox app for PC. It's installed successfully however only one of my folders is appearing. I only have two folders on Dropbox.com One of the folders appears on the desktop app, the second folder is absent. I created a 'TEST' folder online, to see if it successfully would appear on the…
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Can't open files in desktop app
I can see all my files but none of them will open in my desktop app. I restarted my laptop and that didn't work. Now I'm trying to uninstall the app and it won't uninstall. Any suggestions?
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Stable Build 157.4.4801
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * The ability to save hard drive space by making content online-only has begun rolling out. Fixes in this update: * New placeholders will no longer have an Online-only tag in Finder. This will not…
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OneDrive and DropBox sync issues
I have DropBox and OneDrive running on the same machine. I made sure they are not syncing the same folders. OneDrive has no issues, but all my DropBox files have a grey X on them. I believe this is a File Explorer icon for a sync issue and not a dropbox icon. I've reinstalled both services and even stopped OneDrive but…
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Beta Build 158.3.4496
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Setup messaging for folders being backed up to OneDrive has been updated. Fixes in this update: * An issue affecting online-only files moved from Dropbox to external drives using different…
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Desktop Computer won't sync
Problem: Worked out of town on my lapotp (Macbook Pro) and sync no problems, came home to my iMac turned it on - nothing synced from this week. Perpetually just "Syncing..." at the bottom of the Dropbox app icon dropdown. I can monitor my network usage and really no data is trying to be pulled from the internet by Dropbox.…