Desktop

Mac - dragging is copying instead of moving
Hello! I'm setting up dropbox on an old iMac running Catalina 10.15.7. The app is installed and there's a Dropbox folder amongst all the other folders in Finder. However when I drag and drop those other folders into the Dropbox folder, it copies them instead of moving them - so, duplicating all the folders and files. The…
backup not synchronising
Since having installed the new version of dropbox on my mac, the backup does not work properly. Before I would write a new file and straight away it would be available on my other computer and ipad. Now nothing happens. I use dropbox to be able to use my files on different support. Now for this dropbox becomes useless.…
How to find the Windows 11 Dropbox Version of the app?
Hi Everyone, How do I find out which version of Dropbox I am running on my Windows 11 laptop? And what is the latest version? And how do I update Dropbox? Thanks
It takes AGES to download files
I don't know why but it suddenly got super slow, 1 day to download 7gb to give you and idea. I have a family plan. I've already checked my internet connection and it's fine; I've already tried to download the same files from Google drive and it works fine there; I've already checked the dropbox broadband and it's not…
Invited to test DropBox for macOS but no notification
A few days I received an email stating "Would you like to beta test the newest version of Dropbox for macOS? To get started, click the Dropbox icon in your menu bar. On the notification that appears, click Try beta experience." However when I go to my (current version) of the Dropbox app on macOS there is no such…
List files in folder, keep them online
I want to see the files that exist in a folder, but I want to keep them only online. Details: * WIN-10, running a non-admin Dropbox account (office policy).
Sync Issues on Windows 10 device
Hi, I have a sync issue on my windows pc. I have windows 10 and i cannot see a folder which was shared with me in dropbox. Another colleague that has an iMac does see the folder but i do not see it. I have already reinstalled dropbox on my pc and all files are synced but i still do not see the folder. I do see the folder…
Drobox client open but won't start (Stuck in a loop)
Hello, I really need your help with this problem I have on Windows 10 ( Build 19044.2130) with Dropbox (Version 159.4.5870)! Since a week, when I start my PC regularly I usually get a massage from the dropbox client after 10 minutes or so that it cant initialize correctly and needs either to restart or close entirely. In…
DB desktop move files from old pc to new pc
Hello all. I am getting a new pc. On my old pic I have about 200gb worth of files on the desktop Dropbox. My internet is terribly slow and would take an eternity to download. Can I download my stuff to an external drive. Then get it on to my new pc and link the Dropbox account to that folder without causing major disaster…
Prevent Dropbox site from automatically opening when I turn on PC
How do I prevent Dropbox from automatically opening when I boot up my PC?
Windows app for s-mode not working
The windows app for s-mode does not work anymore. It freeze during the log in process. An app upgrade gone wrong?
Extremely slow download and sync
Since yesterday I've been having the slowest connection to dropbox. I've got ~800Mbps internet download and I'm getting ~30KB from both the website and desktop app. I've been trying to find if there are any issues with the servers but haven't seen it reported anywhere. Also, even previewing small images on the website is…
Compatibility with MacOS Monterey 12.1
Hello, I recently purchased a MacBook Air with its system "MacOS Monterey 12.1". I tried to install the application Dropbox but every time I tried, my computer doesn't want to install it : the download starts but after a few minutes, it stops and states "The download couldn't be completed". I searched on the Dropbox…
Unable to login S Mode
Able to login ok via web but when opening in S Mode app cannot login due to reCAPTCHA, you enter username/password fine, then reCAPTCHA comes up, complete that as required but then after clicking verify it goes blank then reopens reCAPTCHA as though clicking login again so unable to get past this step, any help would be…
Stable Build 160.4.4696
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Stable Build 159.4.5870
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Issues preventing the Dropbox icon in the menu bar (macOS) from displaying sync status changes have been resolved. * To prevent potential issues, the Dropbox folder can no longer be located in a macOS…
PDF preview using Windows EXplorer
This is for my work account. We use smart sync at work. Using Windows Explorer if I open a folder I have never been to and there are PDFs present. I will then click on said PDF. A preview pops up in the preview pane within windows explorer. However, once i click on another file, if I click back on the initial PDF the…
Stable Build 160.4.4690
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * For those migrating to Dropbox support for macOS, a symlink will be created from your Dropbox folder's previous location to its new location at ~/Library/CloudStorage. *…
online only folder issue
Hi, Hope someone can help me with this: On my notebook there is a folder which I cannot copy to another folder, drive etc. Opening files in that folder is not possible. Files are all readonly. My first thought was that this is a virus or permission thing, but nothing worked, settings are fine. I remembered that this…
Dropbox app gives a message about updating on Ubuntu 22.04
Hello I have installed dropbox on Ubuntu 22.04. Since a few days it complains that I need to update it. It is version 149.4.4568 I have downloaded the deb on https://www.dropbox.com/install-linux and did run that installer. Problems still exists. How can I solve this? Thank you
Make available offline no longer downloads files
Hi there, I'm using DropBox (v159.4.5870) on MacBook Pro 2019 (Monterey 12.6). Yesterday evening I used smoothly DropBox all the evening long, until the "make available offline" function suddenly stopped working: it no longer downloads locally any file. Otherwise DropBox is working fine: it still synces new files, it…
Beta Build 161.3.4815
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: * Closing the sign-in dialogue while not signed into any account will now exit the application instead of leaving it running in the background. Fixes in this update: * A bug…
Can you password protect folders in Dropbox?
Hi folks, The Dropbox website at https://www.dropbox.com/features/share/password-protection clearly states that it is possible to password protect a folder in Dropbox, and has an animation on the page that seems to show this happening in a couple of simple steps. However, my version of Dropbox (the basic personal free…
Beta Build 160.3.4670
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
Windows 11 context menu items disappeared (version 159.4.5870)
I have two Windows systems that use Dropbox Pro. On both systems, the Dropbox items on the Explorer context menus disappeared after the Dropbox app upgraded itself to 159.4.5870. I hadn't opened one of those systems for a few weeks: when I booted it up today, the context menu items were visible as they always have been -…
Where to find dropbox.py?
In https://www.dropbox.com/de/install-linux there’s a link to a python script: https://www.dropbox.com/download?dl=packages/dropbox.py But this link is a 404. Where can I find this file?
"The directory name is invalid" error after moving the Dropbox folder to another drive
I recently moved the location of my Dropbox to D drive since the latest update automatically changed the default location of dropbox to C drive which had insufficient space. It did not work after doing that and showed me an error when i tried opening any files. After moving & fully syncing the files to my D Drive I try to…
Cannot open files if not connected to network
I'm in the process of transitioning from ShareFile to Dropbox. However, it appears i have found that i am unable to open a file created by another user if my laptop is not connected to the network. With ShareFile it would automatically sync any updated file upon connecting to the network. Is there a setting im missing to…
Duplicate Dropbox locations after update
The Dropbox accounts at our office updated last week and made a new Dropbox directory with all our files, but the old location and files still remain. The folders in the old location will sync to Dropbox when changed but do not have any of the Dropbox menu options (ie: Version History, Copy Dropbox Link, ect). How can I…

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