Desktop

Submenus on Dropbox application are not working under KDE/Linux.
Hello, I'm having a problem with submenus on the Dropbox application's submenus on KDE based systems. I personally use two Debian bookworm installations. One is running XFCE4, and the other is running KDE as their desktop applications. When I right click to the Dropbox application's tray icon, the menu opens as usual. On…
Permissions for new files omit group write permission
Using the Dropbox Sync app on a Linux machine Newly created files lack the "Write" bit and this makes the shared folder inaccessible for other users on the network. Already checked the `umask` and it is correctly set to 0007 for the user, and also for the process when queried using `gdb` Running `strace` on the file writer…
Can't open PDF files with new beta on my mac
Issue is that the file info says open with Dropbox, not Adobe. If I change back to Adobe then it opens. (Or if I open it from inside Adobe.) But I have hundreds of PDFs that now have the wrong app to open them. Wouldn't be a problem if they opened using Dropbox, but they don't. I can change open with info on each file, but…
Dropbox app stuck syncing after Mac update
After following the process to enable the "new" dropbox, files (709.4 MB) seem to have been moved as expected to ~/Library/CloudStorage/Dropbox. However, after updating one of the files...Dropbox continues to continuously declare it to be "syncing!" No sync errors stated. Quitting the app and restarting did nothing to…
Can I link multiple devices to my Dropbox Plus account?
Hey does anyone kmow if you can use multiple devices for an individual plus plan. For example, I backup my personal phone and then take pictures with my work phone amd back them up to the same dropbox account? Will that plan work for that? Thanks in advance.
My Lenovo promotion should last for 1 year, instead of 6 months.
As I was exploring my laptop to check what model I have, I just discovered that I am eligible for 100GB space for 1 year as shown in the screenshot below. I successfully redeemed it, however, the notification only shows 6 months instead of 12 months. Please see the screenshot below. Do I need to redeem it again after 6…
Trouble uploading
Windows 11 user. When I drag and drop a folder or file onto the Dropbox folder in Windows Explorer, the upload fails saying I need permission. I've tried Windows copy and move, and TeraCopy and TeraMove. I have my client's primary Dropbox login. I have full control permissions on my own PC. I can create files in Word and…
How can I use Dropbox without paying for a subscription?
It seems Drop Box now is all about subscriptions. Something that used to be free is no longer free. Like drug dealers they get you hooked for free then start charging you... also It has never been clear as to where Drop Box lives? Is it on my computer, someone's server somewhere else? And if I share something or someone…
Cannot "Allow" extension in Mac Preferences
I cannot turn on Smart sync because the "allow" prompt does not ever show up in my mac preferences. I click open preferences, and the preferences window pops up, but there are no blocked extensions/pop ups for me to click "allow". I have reinstalled several times with no changes.
Error message when trying to open Google Docs created in Dropbox
Good afternoon! Many members of our team have recently started getting 404 error messages when we try and open documents in Dropbox desktop. We have started using Google docs and we weren't sure if that was affecting anything but the documents we are trying to open exist in the files so we aren't sure why it's happening.…
Beta Build 169.3.5651
Thanks for using Dropbox! The desktop client is regularly updated with many fixes including the following: Fixes in this update: * Fixed an issue that caused tray banner notifications to persist when switching accounts. * Fixed a bug that caused occasional freezing while re-installing or uninstalling Dropbox on Windows. *…
New macOS app – bumpy ride. Script/access issues, indexing…
I have to say that the “new” Dropbox (167.4.419 as of now) app for macOS has been a bumpy ride, and that’s putting it mildly. I have been a happy paying customer for more than five years, but for the first time, I consider cancelling my subscription and using alternatives. This major update came out of the blue, telling me…
14TB to back-up. Most efficient way to do this?
I'm going to give as many details as I can here so that I can receive the appropriate answers. I've contacted the help line and didn't get very far while receiving conflicting answers. I have 14TB on a NAS (hooked up to my home PC) that I want to back up to dropbox. I still want to retain everything on my NAS as well, this…
Dropbox App on Mac stopped working - no error message or activity
I have been using Dropbox on Mac for many years, but I just noticed that it stopped syncing about one week ago. The Dropbox icon doesn't appear on the top menu bar. When I try to click on the Dropbox app icon in the Applications finder folder to launch the app, it flashes for a second and then nothing happens. I looked in…
Excel Pinned Files on Taskbar - Doesn't show DropBox files
Hi there, I've had this problem before and can't remember how I fixed it. Basically there is a weird bug where spreadsheets stored in DropBox don't show up in the recent files when you right click the Excel icon in the Windows taskbar. It's something to do with cloud files I think but there is a way you can get around it.…
Dropbox installer downloading too slowly
For few days, dropbox was too slow in syncing files, so I thought of reinstalling my dropbox app on the desktop. I have 500MB download bandwidth and windows OS. I uninstalled by going to Apps and ..., selecting uninstall. Now, I installed DropboxInstaller.exe and try to Open, allow it to change my hard-drive. But then, it…
What happens to an online-only file after I access it?
I have several large files set as online-only. As I understand it, that means that although the files appear to be on my hard drive, they are only stored on Dropbox, and if I attempt to open one of these files, it will be downloaded from Dropbox onto my hard drive so I can work with it. My question is, after I open a file…
How to make Dropbox folders on windows server 2019 online not ofline
I install the last Dropbox version on Windows Server 2019 but folders are Online. What I do to make folders to work offline like on Windows 10?
Move Option not Visible in the app. Help?
Hello All, I wanted to move the dropbox desktop to my D location in Hard drive as i ran out of space in the C location. As suggested I can locate the preferences in the Settings Tab, but no move location is visible. Can someone help me with this please. Regards JD
Beta Build 168.3.4787
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
No search results when I use finder on my Mac
I keep all my recipes, among other things, in Dropbox and have always been able to search using Finder. Not only would it search file titles, but it searched the entire document, so if I'm looking, say, for a recipe that includes "buttermilk", it would show me everything with buttermilk as an ingredient. Not that I've…
Forget old Mac and clean install Dropbox on a new Mac
Hi 👋 I bought a new Mac (who cares 😅) The Dropbox folder in my old Mac is 1.6 Tb. I already have an offline backup of everything on a USB drive, just in case. I will completely reorganise the dropbox folder on the new Mac, so I don't want to download the old dropbox structure in my new Mac. What is the best procedure to…
Can't install Word on Chromebook to use with Dropbox
Chrome OS devices wont download Microsoft Word. Is there another alternative to edit dropbox documents effectively?
Re-enable notifications for file deletion
Notification selection options should not be permanent. I recently learned the hard way if you deselect the file deletion notification, it cannot be reversed. Please allow the file deletion Notification to be modified at will.
The tool bar is missing on my device.
I have lost the tool bar across the top where I could move, copy, delete files etc
I keep getting a request from windows to install a Dropbox Update, but nothing happens.
I am using Windows 10 [upto date] I keep getting a request from windows to install a Dropbox Update...... when I agree nothing happens and the request comes again later in the day. I have agreed to the update and also not agreed...... I wondering if it is a scam......... it does come with certification.
Dropbox Problem with Preview Pane in Windows 10 Explorer.
Just wondering if anyone has encountered a strange problem, the issue is when in MS Windows Explorer > Navigating to Dropbox Folders and having Windows Preview Pane opened in Windows Explorer. The file shows up on the preview pan, but once you click away or continue to the next file then go back to the previous file the…
Dropbox Update on Mac > Alias Folder on Desktop
Hi. Downloading the new update on my Mac put an alias folder on my Desktop, with the Dropbox folder under locations. I'd like to work with the alias folder and a test file ended up in both folders, suggesting this is fine. Could anyone confirm that this is a proper configuration and I'm all set? I did a re-boot and things…
Migrating to New Mac
Hi all, I have gotten a new computer (finally) and I'm ready to start setting it up. Both the old and the new machine are Macs. I was running Catalina on the old machine, so this will be a big jump up, both in terms of OS and Dropbox app. I will not be using the Mac Migration tool, I will be building the new machine…
Which device is deleting files
Hi! When I look at deleted files I see that they are deleted from PC (9), is there a way to learn more, like the name and ip of this computer. Under security I have a list of computers, but with their full name, not the PC(1) or Mac(3) nickname. Under same account. Thanks

Desktop

Discussion List