-
My Desktop has been moved into Dropbox, what can I do to remove it?
I did an update for dropbox and it wanted to merge folders with my desktop. Didn't read much into it and now I wiped my laptop. I had very important work on it too. Please help 😕
-
Suddenly cannot open pdf or txt files in Dropbox folder
I have used Dropbox happily, without problems, for many years. On January 2, 2023, for the first time, I could no longer double-click on pdf or txt files in my Dropbox folder in Windows 10 File Explorer to open them -- I just get the rotating circle for a cursor, nothing happens, and I have to restart File Explorer in Task…
-
Dropbox Desktop App won't connect (Apple Silicone M1)
Hi there, I did get a new MacBook Pro with a Silicone M1 Pro chip the other day. The new MacBook is running OS Ventura 13.1 Used my last time machine backup to migrate my data from the old Macbook with an Intel Chip. Now Dropbox won't launch/properly connect. Whenever I do launch the app form the "Porgrams" folder, the app…
-
Mac desktop app failing to sync and continuously quitting/restarting
iMac running Ventura 13.1 and Dropbox v164.4.7914. The desktop app shows an 'x' symbol in the menu bar. When I click on the icon in the menu bar it shows "can't sync" in the status bar at the bottom. It also throws an error saying "Dropbox unexpectedly quit' with Restart and Close buttons. Clicking Restart goes through…
-
Quickbooks automatic backups
Hi! We are considering using Dropbox as a virtual computer and get rid of our ancient PC. We'll be working directly from Dropbox. Not sure what plan we need yet. We have 5 people total that will access the same files. Only one will be actually modifying the files on the fly (for graphics). One of the computers that will…
-
Dropbox Not Syncing to Original Folder after App Reinstall
Dropbox App was failing to Sync and could not recognize that an account was signed in. Reinstall completed, once done a new folder was created instead of pointing and resyncing the original Dropbox folder that is still on the computer. Original folder name was Dropbox (Team), the new folder is (Team) Dropbox. Does the…
-
How to migrate a Dropbox folder from one PC to another?
Dear all, I have a shared physical Dropbox folder on my old PC with all the "original" data in it, which is synchronized with the Dropbox cloud storage. Now this PC is broken and I want to physically migrate this shared Dropbox folder to my new PC. How can I do that? When I log into Dropbox on my new PC I can only access…
-
headless ubuntu not syncing
Hi All, I sucessfully installed dropbox on a headless ubuntu server using the following guide: https://www.linuxbabe.com/ubuntu/install-dropbox-headless-ubuntu-server The dropbox file/folders sync correctly when starting dropbox using the dropbox command line utiliy. The dropbox daemon appears running: $ systemctl status…
-
Delays and issues with syncing large files. App is behaving oddly, and gives weird messages.
Hello I have a set of sound samples/patches which I want to keep in my Dropbox account. Total about 23GB when zipped. I have loads of free space in my Dropbox Plus 2TB account. I have added the files (via Windows drag and drop) to an area which is set to Online Only from a SmartSync perspective. (I do not use Selective…
-
Unspecified Error trying to open word, excel or PowerPoint files
Hello, I have a fairly new laptop that was purchased in March that I use for all my personal and professional work. I started a new gig with a company in June and was given access to their Dropbox account. I've never had an issue accessing any file or making edits however the last two week I'm unable to open any MS office…
-
Beta Build 165.3.4275
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Users can now back up computer folders to Dropbox and iCloud at the same time. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer…
-
Desktop app not showing all my folders
Hi, I’m using a Mac Pro and a MacBook Pro with Dropbox desk top. My MacBook pro works fine with drop box but my Mac pro does not display all folders. I’ve uninstalled and reinstalled.
-
dropbox for S mode
Hi, is dropbox S mode a cut down version? I used to have a really good version to my mind (recently upgraded), but I had to uninstall and reinstall windows and am now struggling. My usual access, although alloows me to view, doesnt allow edit. I tried to reinstall and seem only to have the S mode version available? is this…
-
Files (jpeg photos) cannot be sync
I usually export photos to the Dropbox folder on my desktop local drive. It was syncing to the cloud just fine. But since the end of November, the files just stop syncing. All I see in the sync history is "Syncing complete" infinitely looping but the files just couldn't be uploaded to the cloud (sync). I tried other file…
-
I want to stop backing up my desktop on Dropbox.
I am using a different app to backup my desktop computer and its files. I want to continue to use Dropbox, but I don't need it to do the backups. How can I stop this feature?
-
Backup issues after Mac OS Ventura migration from Intel Mac to M2 Mac
A couple Weeks ago I have used Apple Migration Assistance to move all data content from my old Intel MacBook Pro to my new M2 MacBook Pro. Both devices were running on OSX Ventura. I have noticed that the DB-App does not display the Backup anymore. It used to say "Sync and Backup + Activity" on the Apps tabs. Now it just…
-
Some files not syncing from Mac computer to Ubuntu but others do
Dear all, I have been banging my head against the wall with this one... Some of my files do not sync to my Ubuntu computer if I create them in my Mac computer -other do without any problem- but all files I create in my Ubuntu show up in my Mac computer. I have the global settings on synchronize all files and folders in…
-
Cannot open text files. Undefined error.
When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?
-
Stable Build 164.4.7914
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Issues with the emblems of some folders in Linux have been resolved. * Issues causing file-locking features to appear for ineligible users have been resolved. * Thumbnail display failures on macOS…
-
Thumbnails not showing when files synced
Hi all, We are having an issue with DropBox, where thumbnails show fine when they file is in online mode, but the moment you double click it to open and the icon changes to the green tick as it's now locally synced, the thumbnail immediately disappears. This is causing a major problem for users when trying to locate images…
-
Missing "Available offline" icons
After I ran the December 2022 Windows 10 Version 21H2 updates, my green "Available Offline" icons disappeared in Windows Explorer for my local Dropbox drive. How can I get them back? They are invaluable for telling what files are synced with my online Dropbox. Thanks.
-
Where is avatar Windows 10 Dropbox App
New user. Windows 10. Dropbox installed. Icon in taskbar. Dropbox folder location is on C drive. I need it to be on my much much larger D drive. I have directions on how to change the location that requires getting to PREFERENCES "Open your Dropbox desktop app preferences" found by "clicking on the avatar. BUT I see no…
-
Syncing does not register any network traffic on Windows 11
I've installed a new copy of windows 11 pro on a new system and I've setup Dropbox. When I begin syncing my files (circa 14k files), the files left to sync are counting down but nothing is registered on the ethernet traffic. Why would this be? I do have "LAN sync" enabled with those circa 14k files sitting on another…
-
Moving Dropbox folder from PC to Mac
I am recently retired. I have used a PC all my life, except for a few small projects involving a Mac. My intention has been to move from using a PC to using a MacBook Pro. In preparation for this I moved items on my work computer that were personal to my Dropbox folder as well as material on my home computer, including my…
-
I have too many Dropbox log files. What is their point?
While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path: C:\ProgramData\Dropbox\Update\Log These range from 2018 dates to current, and sizes from 800K to 2K. As these are NOT normal text files, and I cannot see any options within the Dropbox program…
-
Grey X on files I download via selective sync and can't open them
I'm not able to solve the following problem: when I download files from Dropbox using the Selective Sync all the downloaded files show a grey X and they are not openable.
-
Beta Build 164.3.7907
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
-
I don't see the online-only option
I saw the post about "make online only" for Mac, but I'm on a PC and have the same issue. When I right click on a file, I do not see an option for make online only. I'm using a new PC and thought when I downloaded the dropbox app I said that I wanted online access only. Do I need to uninstall and re-install, or is there…
-
Saving screenshots automatically to Dropbox mac
Question: How can I make it so that when I take a screenshot it automatically saves to a folder in dropbox NOT my mac's desktop. I just got a new mac laptop and my screenshots are saving to the desktop. But on my old mac laptop every screenshot was saved to a folder inside of Dropbox, which is what I want to do on my new…
-
system tray icon won't open
Hi I'm having problems with the DropBox system tray icon in the notifications area not opening when you single-click/double-click, or right-click. All I see is a red symbol with a number in it, indicating that there is a notification. But nothing happens when you click it. I have uninstalled and reinstalled the app several…