Desktop

Problem moving Dropbox folder to another internal or external drive on my computer
Greetings, I do not see this specific issue addressed in other posts. I am trying to move my Dropbox from my extremely full C drive to another internal drive with plenty of room. When I follow the steps, a box pops up and says "Backup not supported on different drive. Disable PC backups before moving folder." Then, when I…
Problems with the sync symbol
I've had a problem with DropBox for a while now. Until recently, however, I didn't need it myself, so the problem didn't bother me. I use my partner's DropBox on my PC. On his devices, a sync icon is displayed on the folder. For me, it ran until Saturday via OneDrive - there was that simply in a separate column. With…
Cut & Paste - Not Copy
I use the desktop interface (Windows 10) to move files from my iPhone to my laptop. I recently had to wipe my laptop and rebuild it, and in doing so, my settings for Dropbox have changed. I used to be able to click and drag a file from Dropbox (in File Explorer) to the destination file on my laptop, and it would delete the…
How can I start the actual dropbox app in Windows 10 / not launching
I have the latest version of dropbox, and I have a dropbox folder on my Windows 10 PC. It is syncing normally. However, I want to access the actual dropbox app in order to change the sync folder location. The problem is I cannot find a way to actually launch the app. There is a dropbox icon on my taskbar, but when I click…
Stop syncing a drive but keep the files in Dropbox
Hi, I backup my D: \ drive in Dropbox (a 1tb ssd, only for media) but as it is full now, I want to delete most of the files, but keep them in my Dropbox account. Is there a way to stop syncing this particular drive, keep it hooked up to my pc, and retain the files in the Dropbox account? Just to be clear, the Dropbox…
Smart sync on all computers ??
Hello, i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in the cloud) now i open my laptop, and dropbox starts to syncronyse that folders downloading all files even i click on the folders…
Dropbox App unexpectedly quit on Windows 10
I get an error when I try to open the Dropbox app saying "Dropbox unexpectedly quit. Your files are safe. Restart Dropbox..." It started about two weeks ago (and around the same time as two other unsolved posts on the forum). Two days ago I formatted my computer and reinstalled programs. This morning I opened the computer…
Analysis of Dropbox storage space usage
Before when all your Dropbox was on your HDD you'd use local utilities to tell you what you were storing and how much drive space it was taking up. Modern dropbox with selective sync, hidden folders, long term usage with other people/clients--I can't get a real breakdown of what is taking up space where. Is there a tool or…
Missing sync option (smart sync)
Where do i actually find the **bleep** smart sync, I either have to download and then sync or went to the website to access the file. With all the youtube guide I watched none of the preferences option are the same to each other. I am using a Windows 10 Laptop if that mean anything.
Dropbox full after accidentally backing up a large USB disk
Due to an unwanted synchronisation of a large USB disk my 2Gb space is full. The synchronisation was aborted but now I can't reclaim the space occupied (I can't see any file in the desktop app). Is there a solution without upgrading?
selective sync issue
I want to use Dropbox Basic to just have a way to share a file with friends...copy the link to the file and email it to them... Problem is Dropbox want to sync My PC and Documents and Downloads. I can use selective sync and uncheck Documents, uncheck Downloads, and uncheck My PC. Only foilders left on dropbox should be my…
Uploading files from client and moving them on the website
hi, I have a small form factor PC on all the time, that is used solely for uploading / downloading stuff. I planned on installing Dropbox client and setting it to sync only with a "transfer" folder. I was going to move all my files there so the client will upload them, and then once there, use the Dropbox webclient to move…
Tag search not working
We are using Dropbox to create a database of all our visual assets. We need to be able to search by tag. We have added tags to files, but when we search it is not working, with the exception of one tag. Screenshots above showing tags clearly on a file, but not being searchable. Does anyone know of a resolution to this…
Desktop app cannot login to Dropbox
After I reinstalled Windows, the desktop version dropbox cannot login, I am sure the password is correct since I can login from Chrome, it keeps saying that login too many attemps and ask me to try after few minutes.. But a
Beta Build 159.3.5865
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Laptop and desktop (both Windows 10) are not syncing with each other - using basic Dropbox
I have installed basic dropbox on my laptop (Windows 10) and had no problems syncing to a desktop. We just bought a new desktop (Windows 10) and the data entered into the laptop is not being saved on the desktop. I deleted data to be sure that I was under the threshold limit for the basic Dropbox plan. And I uninstalled…
Dropbox not syncing, can’t get get response from Boxifier support
I am using Win10, Dropbox 104.4.175, with Boxifier 1.9.10. I recently experienced a problem with syncing. Dropbox says everything is synced but clearly several files are not synced to Dropbox on web. The unsynced files are in a folder on a network drive where the folder is synced to Dropbox via a shortcut in Boxifier. I…
Dropbox suddenly stopped working with Safari on my Desktop
Started having problems today with Dropbox not working properly on my IMac desktop. Mobile devices work fine When I open up Dropbox from my menu bar, I have trouble opening up any files , Recent, Home or All Files. Some show up but wont open, some don't show up at all. I will attach some screenshots
Can you force Dropbox to use more bandwidth?
Curious if there's a way anyone has found to get Dropbox to use more of your available bandwidth when syncing files. I have gig speed internet, but consistently the fastest Dropbox syncing speeds I can get are max 10-20 mb/s. I've tested my internet speeds with a number of other methods, and found my overall speeds to…
Dropbox has taken over files into my PC, and how I can restore them
I bought a new PC a couple of years ago and decided it would be a good idea to install Dropbox. I am not a techie and somehow every single document and file that I have created, despite being saved to my PC, was also saved in dropbox. I really did not want this to happen as I wanted to keep dropbox for the important and…
Beta Build 159.3.5805 isn't syncing my files
This build doesn’t seem to want to download anything from my account. It tells me everything is up to date, but it hasn’t synced anything in my account from the last 24 hours.
Search feature isn't working when using my desktop app.
I'm currently searching my Dropbox for a text string. I'm looking at the file on my desktop, I'm fully synced and Dropbox does not find the file when I use search. What's up!?
File location not as integrated
-Embarrassing- I just upgraded from a Dell i3 to an i7. It used to be that 'Dropbox' appeared as an option on 'file explorer', now it runs as 'Dropbox S mode'. Is there a way of getting it back into 'file explorer'?
Ubuntu 22.04 Dropbox Trayicon changes to 3 dots
Ubuntu 22.04 clean install... At start the dropbox trayicon is displaying correctly. After a lockscreen and returning to the desktop the trayicon changes to 3 dots. from the terminal: dropbox status: up to date
Log-in Page is Essentially Blank
After installing Dropbox on a new laptop with Windows 11, I cannot access the log-in page...links such as dropbox.com/home, dropbox.com/support, etc. only produce the upper left logo and cookies notice at the bottom, and all else is blank white. There is no log-in link. I can access my account through the taskbar icon, but…
How do I clear sync history?
Hello: I would like to clear my sync history (some of the file names are confidential). Is there a way to do this? Louis
Beta Build 159.3.5829
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Dropbox killing internet connection
I moved my PC onto a new network. Dropbox was killing my internet connection so I played with limiting the upload download speeds and it seemed to work fine. Now after a win10 update it refuses to work without killing my network connection. I've tried resetting network settings, reinstalling Dropbox, updating network…
Can 64 bit Dropbox be downloaded on Windows?
I have Dropbox on my Mac and Windows (10). It is 64 bit on my Mac, but only 32 bit on my Windows, even though Windows supports 64 bit. Is it possible to download a 64 bit Dropbox version for Windows? I am hoping this would help with efficiency and memory usage.
Online Only Files Reverting Back to Local
Hi Community ! I'm having an ongoing issue where any file or folder that I smart sync as 'online only' reverts back to local almost immediately. For a moment the file icon with show that it is an online only file, and moments later I will get the blue sync icon, and then the files will redownload to my computer and become…

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