Desktop

Selective Sync Conflict. How do we solve it?
I have a very light dropbox installation. - Dropbox client installed on a windows 11 machine - I've got 2x folders shared to this free account,, from a paid account with edit permissions. - 1x Folder syncs perfectly, but the 2nd one has the selective sync conflict error in parenthesis Troubleshooting performed: - Made sure…
Move large sub-folder within Dropbox Family
I have a sub-folder in Dropbox Family containing 180Gb of family photos. I would now like to promote it from being a sub-folder to being a root level folder. If I make that change on the Dropbox website, will each PC in our family then synchronise by deleting all files from the sub-folder and then downloading them all…
The desktop app is quitting unexpectedly on my MacOS 13.1
I'm finding Dropbox keeps quitting "unexpectedly" on my Mac Studio with MacOS 13.1 - any ideas ?
Why is Dropbox locking up files?
I have Dropbox on my Mac and I am getting several warnings a day saying that Dropbox is locking up files. My choices are to terminate or allow. What is going on?
File Explorer crashes on dropboxfiles in Windows 11 after update Windows
Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details... - I can access my Dropbox files from within my programs, like vectorworks and Adobe. - I uninstalled and reinstalled Dropbox once, and booted my computer more then once. - My folder…
Time machine: want to copy onto Dropbox
Hello, I have a time machine backup with 650GB of stuff. Meanwhile I have been told not to store my movies and music on my apparently frail Macbook Pro. The repair shop has left me with 180GB on the laptop, I would like to copy my Time Machine stuff onto Dropbox, salvage the movies and music from there and play them from…
Pop-up window requires "please don't show again" option
Each time I delete an online-only file, I get a pop-up window saying: "This file will be deleted from your Dropbox account. Online-only items won't be moved to your Trash, but recently deleted items can be restored on dropbox.com". Can you PLEASE add a "do not show message again" option? I have many online-only files and I…
How can I have two computers with Dropbox set up identically?
I have had 2 pcs i used in my classroom, one with instructor development stuff abd one to run the presentations. I have retired and now want both set up identically. Can i clear all dropbox content and resynch them with the new data to both pcs? I am concerned that if i delete the dropbox files, i will delete them on the 2…
Does the Dropbox desktop app have to automatically update?
Hello, I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's all good. The other day, I realize that dropbox is not open on my computer so I try to open it, and it just tells me I can't open…
Dropbox Syncing Issue Where Updated Files Aren't Really Updated
Hi Everyone Has anyone experienced an issue where they edit a document. Save it. Dropbox shows it was synced and updated successfully. Then went to PC 2 to open the same document after waiting for Dropbox to update/sync successfully and still see a previous version and not the latest edited version. We have the following 2…
Can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
Attempting to disable backup, but I get an error
I recently got a new mac and I turned on the automatic backup feature. I was having trouble downloading files from the internet, so I decided to try turning off the backup feature since it was related to the Downloads folder. However, when I try to turn off automatic backup, either for an individual folder, or entirely, I…
Moving the Dropbox folder
In the desktop app, it was simple to move the Dropbox folder to a different location (using Preferences). Now that it seems the desktop app is discontinued, I can't find any way to move the Dropbox folder at all. Is it possible? If so, how?! Thank you!
Dropbox installation on Centos 7
Hello Redhat has removed long term support for Centos 8 so I have moved back to Centos 7 (most of our customers are on Centos 7 or RHEL7). I want to use DropBox and I can partially install it, but when Dropbox downloads and installs its daemon, that requires a newer version of glibc than is supported by Dropbox. Does…
Stable Build 165.4.4286
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Users can now back up computer folders to Dropbox and iCloud at the same time. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer…
Beta Build 166.3.2789
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Opening files automatically in Premiere (with Monterey)
I've just updated my system to Monterey and I'm having a problem with my old workflow. I used to open projects in Premiere and the app would find and synchronize automatically every file I needed from dropbox. Now the files I don't have at hand look all like OFFLINE, and If I try to link them one by one, it doesn't…
InDesign won't open InDesign files nor import images that are online-only
I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to open them. The alert says that they're working on a fix. I'm looking for the thread/s discussing the issue so I can get an idea…
My Desktop has been moved into Dropbox, what can I do to remove it?
I did an update for dropbox and it wanted to merge folders with my desktop. Didn't read much into it and now I wiped my laptop. I had very important work on it too. Please help 😕
Suddenly cannot open pdf or txt files in Dropbox folder
I have used Dropbox happily, without problems, for many years. On January 2, 2023, for the first time, I could no longer double-click on pdf or txt files in my Dropbox folder in Windows 10 File Explorer to open them -- I just get the rotating circle for a cursor, nothing happens, and I have to restart File Explorer in Task…
Dropbox Desktop App won't connect (Apple Silicone M1)
Hi there, I did get a new MacBook Pro with a Silicone M1 Pro chip the other day. The new MacBook is running OS Ventura 13.1 Used my last time machine backup to migrate my data from the old Macbook with an Intel Chip. Now Dropbox won't launch/properly connect. Whenever I do launch the app form the "Porgrams" folder, the app…
Mac desktop app failing to sync and continuously quitting/restarting
iMac running Ventura 13.1 and Dropbox v164.4.7914. The desktop app shows an 'x' symbol in the menu bar. When I click on the icon in the menu bar it shows "can't sync" in the status bar at the bottom. It also throws an error saying "Dropbox unexpectedly quit' with Restart and Close buttons. Clicking Restart goes through…
Quickbooks automatic backups
Hi! We are considering using Dropbox as a virtual computer and get rid of our ancient PC. We'll be working directly from Dropbox. Not sure what plan we need yet. We have 5 people total that will access the same files. Only one will be actually modifying the files on the fly (for graphics). One of the computers that will…
Dropbox Not Syncing to Original Folder after App Reinstall
Dropbox App was failing to Sync and could not recognize that an account was signed in. Reinstall completed, once done a new folder was created instead of pointing and resyncing the original Dropbox folder that is still on the computer. Original folder name was Dropbox (Team), the new folder is (Team) Dropbox. Does the…
How to migrate a Dropbox folder from one PC to another?
Dear all, I have a shared physical Dropbox folder on my old PC with all the "original" data in it, which is synchronized with the Dropbox cloud storage. Now this PC is broken and I want to physically migrate this shared Dropbox folder to my new PC. How can I do that? When I log into Dropbox on my new PC I can only access…
headless ubuntu not syncing
Hi All, I sucessfully installed dropbox on a headless ubuntu server using the following guide: https://www.linuxbabe.com/ubuntu/install-dropbox-headless-ubuntu-server The dropbox file/folders sync correctly when starting dropbox using the dropbox command line utiliy. The dropbox daemon appears running: $ systemctl status…
Delays and issues with syncing large files. App is behaving oddly, and gives weird messages.
Hello I have a set of sound samples/patches which I want to keep in my Dropbox account. Total about 23GB when zipped. I have loads of free space in my Dropbox Plus 2TB account. I have added the files (via Windows drag and drop) to an area which is set to Online Only from a SmartSync perspective. (I do not use Selective…
Unspecified Error trying to open word, excel or PowerPoint files
Hello, I have a fairly new laptop that was purchased in March that I use for all my personal and professional work. I started a new gig with a company in June and was given access to their Dropbox account. I've never had an issue accessing any file or making edits however the last two week I'm unable to open any MS office…
Beta Build 165.3.4275
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Users can now back up computer folders to Dropbox and iCloud at the same time. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer…
Desktop app not showing all my folders
Hi, I’m using a Mac Pro and a MacBook Pro with Dropbox desk top. My MacBook pro works fine with drop box but my Mac pro does not display all folders. I’ve uninstalled and reinstalled.

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