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Updated Mac to OS 13.2 - Error Message that "Dropbox.app is damaged and can't be opened"
I just upgraded my Mac Studio to OS 13.2 Ventura (from Monterey). I had logged on as a local administrator to do this. Upon logging out as the local admin and logging back in as the user, I received a pop-up error message that states ""Dropbox.app" is damaged and can't be opened." Upon clicking the info icon on that error…
Dropbox deleting files while working. Very big Sync & record issues
Hello, Got a very big issue sinces few days and can't find any solution; Dropbox sync go really crazy so if an expert can help, it will be more than welcome ( English or French); I explain in details ans step by step : Windows 10 OS / Dropbox Plus account 1/ Installation of a new SSD Nvme 980 Pro 2T + update of the last…
Why is it so complicated to remove folders from DB? Is there a simple way to do that?
It seems I am near my 2 GB space limit, so being pushed to upgrade, however I really no longer need DB at all. I have read a lot of posts here relating to this problem and most are double dutch to me. 🤔 I do NOT want to download 2GB of DB data, I just need to delete 2 GB of DB data. Then remove DB from my Windows PC. HOW?
Dropbox Dash fails t install correctly
Command E has been purchased by Dropbox 😭. Having gone to the trouble of finding the installation file for Command E, which seems to be very well hidden (by Dropbox?) and then installing it, all I got was a message that said I now have to install Dropbox Dash that replaces Command E . Why didn't the Command E home page say…
Dropbox can't sync on Pop!_OS Linux 22.04; stuck on "Connecting..."
Hi, I have Dropbox version 2020.03.04 installed on Pop!_OS Linux 22.04 LTS, which historically has worked, but is no longer able to connect to the Dropbox API, so it can't sync my files. Clicking the Dropbox icon in the topbar shows its normal menu, but its status reports as "Connecting..." Also, my files won't sync.
"Couldn't complete setup" error message when setting up Dropbox Backup
If I click "try again" it just continues to give me the same error. The previous screen was this: If I click "not right now," it just sends me to my Dropbox folder on my computer.
Under startup apps I have 11 entries under Dropbox. Why?
Why is dropbox running so many things at startup?
Error Message on Mac when trying to open dropbox application
Hello, I recently got married and changed my last name with my employer which changed my email and all accounts on my Mac. Since doing so, I cannot launch the Dropbox application. It continues to give me this error message. I did try the help tool and granted "full disc access" to dropbox and that did not solve the issue…
My Dropbox folder takes up 1 TB of hard drive space when I only have 210 GB in my account
I have a 2T plan on my Mac the dropbox folder is taking up 1.02 T. on line when I look at my account it says: Regular files (208.31 GB) Shared files (1.08 GB) Unused space (1.8 TB) I have 3.2 gig available on the Mac and Drop box is saying it can't sync. Why is dropbox taking up 1 T when there is only 210 gig on line.
Shared Folder Icon showing but no sharing details available
Using latest updated version of Win 10 as at Sep 2021. Firefox updated & latest version of browser as at same date. Using web version of Dropbox. Using the left pane 'Shared' I notice some folders appear to be shared with others. Some of the folders are clearly shared properly, and I can see on the Right Hand pane which…
What to do with conflicted copies?
Our office has two desktop computers. Both of them access the same Dropbox. No mobile devices or other computers are involved. In the Dropbox there is a database. The database is _never_ used from both computers simultaneously. The idea by our arrangement is that two different people should be able to edit the database on…
Bring back old logo.
Hi there. I have a good suggestion. My suggestion is to bring back the 2008-2013 logo. Here's the link:…
How to identify what files are "online only" and change them to local?
I hope someone can help. I have never intentionally turned on Smart Sync. I always want all my files and documents to be local as well as in Dropbox. After adding a 3rd Mac, last month when I launched my Dropbox App, its new incarnation immediately wants you to Smart Sync. I thought I said no thanks, but now even though my…
Right click on files, doesn't show offline-only settings
We have 6 team members who are using Dropbox and can edit, share etc files and folders but one of my team member having trouble to access these files. Make offline-only / online only not showing while right click to any of the folder.
Automatically downloading files using the app, how to do this?
Hi foks, I've been using Dropbox for about ten years to transfer many small documents easily between my home and work computers, both Macs. After the recent update I've noticed that I have to manually download documents. Does anyone know how to change back so that they download automatically? Here's a screenshot of the…
Beta Build 167.3.4712
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
Duplicate Documents folder on Mac running Ventura - help please
I have a MacBook Pro running Ventura 13.2. I reinstalled Dropbox Basic, requesting that the folders Documents and Camera Uploads be uploaded, but marked them as Make Available Offline. They have been uploaded as expected. I now have a local Dropbox folder containing these two folders, held in my…
dropbox filestatus unwatched for all files in Dropbox directory
Ubuntu 19.10 Dropbox daemon version: 93.4.273 Dropbox command-line interface version: 2020.03.04 Dropbox is keeping up to date -- up and down. But file status reports as unwatched $ /home/stephen/Dropbox: dropbox filestatus .dropbox: unwatched .dropbox.cache: unwatched .metadata: unwatched 20190904_173012.jpg: unwatched…
Odd icon and files not synching
Hello - I have an odd icon that has started appearing when I create a new folder or add a file to dropbox via my Mac's Finder window. It's a cloud with an exclamation mark within it. Dropbox support can't identify the issue but thinks it is a conflict with iCloud storage perhaps. No issues uploading files directly from the…
Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post** I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems with syncing or anything. Hello all, Similar to this issue :-…
How to make an alias with a relative path?
After the Dropbox upgrade to the team accounts, we've lost all of our alias/shortcuts in our shared folders. After reading their suggestions, they basically said that we need to recreate all of the shortcuts again and switch to a relative file path, if available. I've tried to look into this some more but my knowledge…
3ds Max & Dropbox
Hi Been using Dropbox for the past 5 years with no real issues until recently. Now we can no longer open any 3ds Max file saved on any Dropbox folder. Copy the file to a local drive an it works fine. We have GB of file that we can now lo longer access, please help. Tested with 3ds Max 2018,2019,2020 & 2021 and the file…
Setting Folder to Online-Only doesn't free up local space
My laptop is out of storage. I am trying to free up storage by making Dropbox folders Online-Only. I set a large folder (172 GB) Online Only last week, but the local disk space used has not decreased, those files are all still being stored locally. How do I debug this ? Thanks
How to merge two Dropbox folders I inadvertently created?
Hi all, I've had dropbox for a decade, and it always worked fine. Four years ago, I discovered that the dropbox folder on my C drive was running out of space. So I moved it to the F drive ("Documents & Data") which is much larger. No problem; everything still worked fine. But suddenly it isn't. As of two months ago, it…
I run Dropbox on multiple Macs some of which run older versions of MacOS. Will those still work?
I currently use Dropbox on multiple Macs of varying ages. Most are running at least Mojave. Some cannot be upgraded unless I wish to use OpenCore. I also use it on multiple Linux and one Windows system. I have started to receive the upgrade message on my newer Macs running Ventura and Monterrey. If I upgrade those Macs to…
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple…
Files are opening very slow in the Dropbox folder
Hello, Suddenly the folders in Dropbox started to open extremely hard. I have to wait over 15 seconds to open any folder. I uninstalled and reinstalled dropbox but the same thing happens. PC, windows 10. Has anyone else suffered, do you know what I can do? This has been happening for 2 days. Thank you!
Can't access Dropbox folder remotely after migration to new "Secure" location
My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine. Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files. If I click on the Dropbox alias I get "The operation can't be…
Missing options in sync tab of my desktop app
Hi I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it. I already tried to uninstall/install Dropbox and have already up to date windows but still not showing. Can someone help? Regards Hanif
Random files being backed up?
Hey I have been looking through my backup and seems to find that dropbox backup finds random files, which only share the characteristics of having random names attached to them. Should I erase them or are they a part of the dropbox backup processes? If they have been too random files from my PC, is it possible to ignore…

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