Desktop

dropbox for S mode
Hi, is dropbox S mode a cut down version? I used to have a really good version to my mind (recently upgraded), but I had to uninstall and reinstall windows and am now struggling. My usual access, although alloows me to view, doesnt allow edit. I tried to reinstall and seem only to have the S mode version available? is this…
Files (jpeg photos) cannot be sync
I usually export photos to the Dropbox folder on my desktop local drive. It was syncing to the cloud just fine. But since the end of November, the files just stop syncing. All I see in the sync history is "Syncing complete" infinitely looping but the files just couldn't be uploaded to the cloud (sync). I tried other file…
I want to stop backing up my desktop on Dropbox.
I am using a different app to backup my desktop computer and its files. I want to continue to use Dropbox, but I don't need it to do the backups. How can I stop this feature?
Some files not syncing from Mac computer to Ubuntu but others do
Dear all, I have been banging my head against the wall with this one... Some of my files do not sync to my Ubuntu computer if I create them in my Mac computer -other do without any problem- but all files I create in my Ubuntu show up in my Mac computer. I have the global settings on synchronize all files and folders in…
Cannot open text files. Undefined error.
When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?
Stable Build 164.4.7914
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Issues with the emblems of some folders in Linux have been resolved. * Issues causing file-locking features to appear for ineligible users have been resolved. * Thumbnail display failures on macOS…
Thumbnails not showing when files synced
Hi all, We are having an issue with DropBox, where thumbnails show fine when they file is in online mode, but the moment you double click it to open and the icon changes to the green tick as it's now locally synced, the thumbnail immediately disappears. This is causing a major problem for users when trying to locate images…
Missing "Available offline" icons
After I ran the December 2022 Windows 10 Version 21H2 updates, my green "Available Offline" icons disappeared in Windows Explorer for my local Dropbox drive. How can I get them back? They are invaluable for telling what files are synced with my online Dropbox. Thanks.
Where is avatar Windows 10 Dropbox App
New user. Windows 10. Dropbox installed. Icon in taskbar. Dropbox folder location is on C drive. I need it to be on my much much larger D drive. I have directions on how to change the location that requires getting to PREFERENCES "Open your Dropbox desktop app preferences" found by "clicking on the avatar. BUT I see no…
Syncing does not register any network traffic on Windows 11
I've installed a new copy of windows 11 pro on a new system and I've setup Dropbox. When I begin syncing my files (circa 14k files), the files left to sync are counting down but nothing is registered on the ethernet traffic. Why would this be? I do have "LAN sync" enabled with those circa 14k files sitting on another…
Moving Dropbox folder from PC to Mac
I am recently retired. I have used a PC all my life, except for a few small projects involving a Mac. My intention has been to move from using a PC to using a MacBook Pro. In preparation for this I moved items on my work computer that were personal to my Dropbox folder as well as material on my home computer, including my…
I have too many Dropbox log files. What is their point?
While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path: C:\ProgramData\Dropbox\Update\Log These range from 2018 dates to current, and sizes from 800K to 2K. As these are NOT normal text files, and I cannot see any options within the Dropbox program…
Grey X on files I download via selective sync and can't open them
I'm not able to solve the following problem: when I download files from Dropbox using the Selective Sync all the downloaded files show a grey X and they are not openable.
Beta Build 164.3.7907
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
I don't see the online-only option
I saw the post about "make online only" for Mac, but I'm on a PC and have the same issue. When I right click on a file, I do not see an option for make online only. I'm using a new PC and thought when I downloaded the dropbox app I said that I wanted online access only. Do I need to uninstall and re-install, or is there…
Saving screenshots automatically to Dropbox mac
Question: How can I make it so that when I take a screenshot it automatically saves to a folder in dropbox NOT my mac's desktop. I just got a new mac laptop and my screenshots are saving to the desktop. But on my old mac laptop every screenshot was saved to a folder inside of Dropbox, which is what I want to do on my new…
system tray icon won't open
Hi I'm having problems with the DropBox system tray icon in the notifications area not opening when you single-click/double-click, or right-click. All I see is a red symbol with a number in it, indicating that there is a notification. But nothing happens when you click it. I have uninstalled and reinstalled the app several…
New laptop, how do I restart Dropbox?
Hello! Maybe this is a dumb question... It looks like Dropbox quit backing things up from my iPhone to my laptop in April for some reason. I got a new laptop in September, and I'm trying to get it to work on this one. I signed in, but I don't know how to get it to start backing up again. And I don't want it to back up…
Uploading large number of photos or files
I am a photographer and have 10,000's of photos I want to back up to Dropbox. I have created files and folders and want to upload a large folder, with multiple sub folders, at once. If I start the upload it suddenly will just upload a 'few' of the subfolders and stop, yet say upload was complete. To try and upload each…
I did uninstall and reinstall and now I see the new Dropbox and Dropbox (old) and no storage space,
I did a uninstall and a reinstall as some shared files were not going into Dropbox. When I did the reinstall it looks like it is syncing absolutely everything on my computer. I also have a file called Dropbox (old) which I thought would be removed. In the new Dropbox file, I have folders but nothing is in them. I don't…
unable to open images on PC from folders within Camera upload
I'm unable to open images from a dropbox folder on my pc. No issue on my iphone. The messages says "Sorry, Photos can't open this file because the format is unsupported or file is corrupted" Here's a screenshot.
Any ideas why my uploads are stalling?
I have been uploading pictures and videos from the website for weeks with no problem. However, I checked the status of my recent upload and it has not moved in 12 hours. I have 3.5% used of 1026GB and Dropbox is up to date. These files are not syncing to my computer as I'm trying to back everything to get rid of this iMac.…
Slow offline sync causing issues with macOS Folder Actions
Under the new Dropbox app architecture for macOS, we're experiencing a few issues. The most notable at the moment is the ability for macOS Folder Actions to complete as expected. This seems to be associated with the fact that files are downloading immediately on the Mac tasked with executing the Folder Action. The entire…
How to stop Dropbox syncing with external drivers
Dear Community Members, I am a total ignorant with digital tools. I want to use DropBox only for what I want. Meaning I want to share stuff. I do not want that Dropbox synchronizes with my laptop neither with the external drivers associated with it. What should I do, please?
Another selective sync conflict.....
Following a reinstall of DB to my Macbook Air M1 necessitated by the move of the Dropbox folder to ~/library/cloudstorage/Dropbox I now have two folders of camera uploads - one of which is labelled "camera uploads (Selective Sync Conflict)". Note this is only on the machine where I had to do the reinstall - none of the…
Should I migrate the Dropbox folder on my Carbon Copy Cloner backup disc or not?
My old laptop was stolen. I've been accessing all my files on a loaner computer via Dropbox with no issues. The new computer has finally arrived. I have a Carbon Copy Cloner backup disc and was going to use Migration Assistant. I'm wondering what the pros and cons are of migrating the Dropbox folder over from my backup…
Dropbox for macOS - compatibility with mixed OS versions
Just received the "Update to Dropbox for macOS" message. On reading other messages here I see that while my desktop machine can run Dropbox for macOS because it uses OS 12.6.2, my older laptop can only be updated as far as OS 12.3.1 which is under the 12.5 cutoff. Should I install Dropbox for macOS on my desktop anyway…
Lost Dropbox custom icon on Dropbox folder (v163.4.5456 for MacOS)
Hello! I just updated Dropbox to v163.4.5456, which moves the Dropbox folder from my custom location to ~/Library/CloudStorage. It also changes the icon for the folder which now is the same as the app's. With this change I lost the special and very helpful "Dropbox folder" icon in the MacOS dock. I deleted the old access…
Headless 'dropboxd' on Linux stuck on last few files, and I've no idea why
I'm using headless dropboxd on an up-to-date Debian Linux system: ~/dropbox.py versionDropbox daemon version: 163.4.5456Dropbox command-line interface version: 2020.03.04 It successfully downloaded over 200k files, and 350GB worth of data. However, it's now stuck on the last 18 files: ~/dropbox.py statusSyncing 18…
Excel collaboration with same account on multiple devices
Hello. We have one account with the maximum devices - 3. And we want to use the excel dropbox badge to turn red with lock when another one is editing the file. It doesn't work right now, we are editing at the same time from 2 different devices on same account and no lock is shown to collaborate.

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