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Unspecified Error while opening .txt file Online Only - Windows 11 22H2
Hi Support, With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Windows 10 (21h2 & 22H2), the .txt automatically download, when I open the .txt file). Can this please be fixed? I can only open…
Files not appearing on 2nd device
Hello. I have 2 devices connected to my dropbox account; my original laptop and a new "mini" I just bought. Files I uploaded to dropbox folders before purchasing the new mini I can see on both devices. New files I upload to dropbox on one device I can't see from the other device. They are both connected to the same dropbox…
Upload / Sync Pictures Folder to Dropbox
Hi, I'm setting up dropbox for the first time and my main reason is to store my huge photo/video library in the cloud to freeup hardrive space. I can't work out how to do this and from reading other forums it appears this function isn't available with dropbox and the only way to get around it is to move the mac's default…
Move Dropbox folder to an SD card
I have a MS Surface Pro 7 with 128gb of storage. I am constantly battling with lack of storage on this computer. Fortunately, there is a micro SD slot that can handle 512GB or more. In my installation, I dedicate the entire C drive to Windows and store all data on the SD card. This works well except for programs like…
Dropbox index stuck - 211,488 files
I've been on this board for a few hours now trying every possible solution to stop dropbox from being stuck when indexing. I bought a new laptop, moved the dropbox folder (1.3 TB) from my old laptop to my new one via an external HDD. Now my dropbox app cannot seem to be moving anywhere when indexing. I tried the following:…
Do Dropbox files vanish during a computer factory reset?
Hi, As the title says, Do Dropbox files vanish when you do a factory reset on your computer? It seems like it because I have read that if you delete the files it also disappear from the dropbox. But I want to have it confirmed. Is there no way you can store it online while doing a factory reset? Thanks! Regards, Nick
Can no longer pause the sync process.
I am running v166.4.2920 on Win 10 using Chrome. I can no longer pause the file sync process because the choice to do so is no longer available. When I click on the taskbar icon, it shows a list of files under Activity, and another list of files under Sync History. The old submenu seems to have completely disappeared.…
Dropbox on macOS Monterey lost my Documents folder AND ITS CONTENTS
I now have two machines, a MacStudio (M1max processor) and a MacPro (Intel processor). The contents of $HOME/Documents got lost on the MacPro. I also have a laptop (MacbookPro, macOS Monterey) which I won't discuss. Previously on macOS HighSierra on my MacPro (and earlier): Dropbox Folder: $HOME/Dropbox Documents folder…
Permissions for ~/Library/CloudStorage/Dropbox
I am asked daily to authenticate using my password to allow Dropbox access to ~/Library/CloudStorage/Dropbox. Running MacOS 13.1 Get Info for ~/Library/CloudStorage/Dropbox shows "everyone" has custom access, and I have Read&Write. [Mac-Studio:~] toby% ls -ld ~/Library/CloudStorage/Dropbox drwx------@ 24 toby wheel 768 Jan…
drop box sync problem after upgrading
My drop box app will not sync with my home computer. I upgraded and it still has not performed as it
How to Sync (the same file) between the Dropbox App and the Desktop?
* I wish to place on my desktop screen a copy or a "duplicate" file of an Excel file that exists within my Dropbox Folder and be able to edit it from there, as opposed to edit it within the Dropbox App. * This will save me a lot of mouse clicks by opening and editing that Excel file with only one click from my desktop,…
Drag/Drop into Subfolder Forcing Copies Instead of Moving
In trying to do some housekeeping in a dropbox folder to move all of the old versions of a document into a subfolder called "Archive" (located within the same original folder), MacOS/Dropbox is forcing all versions to be copied into the Archive subfolder instead of moving them the way it always used to. Now I have…
Sync or Backup from D: drive?
I'm new to Dropbox. I own three computers--a Home PC, Office PC, and laptop. I got Dropbox to achieve two main goals--1) to have backup security against data loss and (2) be able to access and work with data from any of my computers in an an efficient, organized way from any workstation. I would appreciate help on 2…
Dropbox Notification saying file is open in google sheets
Hi, I'm having trouble opening a file in excel online. When attempting to open the document, I receive a notice that says that the file is currently open in google sheets so I can only view in excel online - not edit. The file is actually not open in google sheets, I mistakenly clicked sheets instead of excel when trying…
Dropbox Automatically Enters Startup
Dear Dropbox Community, Long time Dropbox member. I am puzzled by Dropbox automatically goes into my Mac startup apps everytime I sign in. Is there a way to prevent this from happening. It is annoying and I put up with it until I go into system preferences and delete it from "apps at startup." I don't recall giving Dropbox…
Beta Build 168.3.4769
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Fixes in this update: * Fixed an issue that prevented users from adding a payment method when they have no active payment method. * Fixed a bug that prevented online-only files from being launched from File Explorer on…
Old account keeps autopopulating when I download Dropbox- how to sign out?
Greetings! I have an old Dropbox account that I can no longer access, because I don't have the email anymore. I have uninstalled Dropbox on my computer, but every time I re-download it, the old account is populated automatically. I need to sign out of this old account and sign into my new account on the desktop. The…
Stable Build 167.4.4719
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Improved migration and initial sync performance for Dropbox for macOS. * Improved initial backup performance for large external drives. Fixes in this update: * Fixed a bug that prevented…
Updated Mac to OS 13.2 - Error Message that "Dropbox.app is damaged and can't be opened"
I just upgraded my Mac Studio to OS 13.2 Ventura (from Monterey). I had logged on as a local administrator to do this. Upon logging out as the local admin and logging back in as the user, I received a pop-up error message that states ""Dropbox.app" is damaged and can't be opened." Upon clicking the info icon on that error…
Dropbox deleting files while working. Very big Sync & record issues
Hello, Got a very big issue sinces few days and can't find any solution; Dropbox sync go really crazy so if an expert can help, it will be more than welcome ( English or French); I explain in details ans step by step : Windows 10 OS / Dropbox Plus account 1/ Installation of a new SSD Nvme 980 Pro 2T + update of the last…
Why is it so complicated to remove folders from DB? Is there a simple way to do that?
It seems I am near my 2 GB space limit, so being pushed to upgrade, however I really no longer need DB at all. I have read a lot of posts here relating to this problem and most are double dutch to me. 🤔 I do NOT want to download 2GB of DB data, I just need to delete 2 GB of DB data. Then remove DB from my Windows PC. HOW?
Dropbox Dash fails t install correctly
Command E has been purchased by Dropbox 😭. Having gone to the trouble of finding the installation file for Command E, which seems to be very well hidden (by Dropbox?) and then installing it, all I got was a message that said I now have to install Dropbox Dash that replaces Command E . Why didn't the Command E home page say…
Dropbox can't sync on Pop!_OS Linux 22.04; stuck on "Connecting..."
Hi, I have Dropbox version 2020.03.04 installed on Pop!_OS Linux 22.04 LTS, which historically has worked, but is no longer able to connect to the Dropbox API, so it can't sync my files. Clicking the Dropbox icon in the topbar shows its normal menu, but its status reports as "Connecting..." Also, my files won't sync.
"Couldn't complete setup" error message when setting up Dropbox Backup
If I click "try again" it just continues to give me the same error. The previous screen was this: If I click "not right now," it just sends me to my Dropbox folder on my computer.
Under startup apps I have 11 entries under Dropbox. Why?
Why is dropbox running so many things at startup?
Error Message on Mac when trying to open dropbox application
Hello, I recently got married and changed my last name with my employer which changed my email and all accounts on my Mac. Since doing so, I cannot launch the Dropbox application. It continues to give me this error message. I did try the help tool and granted "full disc access" to dropbox and that did not solve the issue…
My Dropbox folder takes up 1 TB of hard drive space when I only have 210 GB in my account
I have a 2T plan on my Mac the dropbox folder is taking up 1.02 T. on line when I look at my account it says: Regular files (208.31 GB) Shared files (1.08 GB) Unused space (1.8 TB) I have 3.2 gig available on the Mac and Drop box is saying it can't sync. Why is dropbox taking up 1 T when there is only 210 gig on line.
Shared Folder Icon showing but no sharing details available
Using latest updated version of Win 10 as at Sep 2021. Firefox updated & latest version of browser as at same date. Using web version of Dropbox. Using the left pane 'Shared' I notice some folders appear to be shared with others. Some of the folders are clearly shared properly, and I can see on the Right Hand pane which…
What to do with conflicted copies?
Our office has two desktop computers. Both of them access the same Dropbox. No mobile devices or other computers are involved. In the Dropbox there is a database. The database is _never_ used from both computers simultaneously. The idea by our arrangement is that two different people should be able to edit the database on…
Bring back old logo.
Hi there. I have a good suggestion. My suggestion is to bring back the 2008-2013 logo. Here's the link:…

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