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How to identify what files are "online only" and change them to local?
I hope someone can help. I have never intentionally turned on Smart Sync. I always want all my files and documents to be local as well as in Dropbox. After adding a 3rd Mac, last month when I launched my Dropbox App, its new incarnation immediately wants you to Smart Sync. I thought I said no thanks, but now even though my…
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Right click on files, doesn't show offline-only settings
We have 6 team members who are using Dropbox and can edit, share etc files and folders but one of my team member having trouble to access these files. Make offline-only / online only not showing while right click to any of the folder.
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Automatically downloading files using the app, how to do this?
Hi foks, I've been using Dropbox for about ten years to transfer many small documents easily between my home and work computers, both Macs. After the recent update I've noticed that I have to manually download documents. Does anyone know how to change back so that they download automatically? Here's a screenshot of the…
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Beta Build 167.3.4712
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Duplicate Documents folder on Mac running Ventura - help please
I have a MacBook Pro running Ventura 13.2. I reinstalled Dropbox Basic, requesting that the folders Documents and Camera Uploads be uploaded, but marked them as Make Available Offline. They have been uploaded as expected. I now have a local Dropbox folder containing these two folders, held in my…
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dropbox filestatus unwatched for all files in Dropbox directory
Ubuntu 19.10 Dropbox daemon version: 93.4.273 Dropbox command-line interface version: 2020.03.04 Dropbox is keeping up to date -- up and down. But file status reports as unwatched $ /home/stephen/Dropbox: dropbox filestatus .dropbox: unwatched .dropbox.cache: unwatched .metadata: unwatched 20190904_173012.jpg: unwatched…
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Odd icon and files not synching
Hello - I have an odd icon that has started appearing when I create a new folder or add a file to dropbox via my Mac's Finder window. It's a cloud with an exclamation mark within it. Dropbox support can't identify the issue but thinks it is a conflict with iCloud storage perhaps. No issues uploading files directly from the…
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Can't open files in 3ds MAX that are on Dropbox
**Just thought I'd edit this top post** I think this has been resolved quietly by either Dropbox or Autodesk, as I no longer have any problems with syncing or anything. Hello all, Similar to this issue :-…
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How to make an alias with a relative path?
After the Dropbox upgrade to the team accounts, we've lost all of our alias/shortcuts in our shared folders. After reading their suggestions, they basically said that we need to recreate all of the shortcuts again and switch to a relative file path, if available. I've tried to look into this some more but my knowledge…
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3ds Max & Dropbox
Hi Been using Dropbox for the past 5 years with no real issues until recently. Now we can no longer open any 3ds Max file saved on any Dropbox folder. Copy the file to a local drive an it works fine. We have GB of file that we can now lo longer access, please help. Tested with 3ds Max 2018,2019,2020 & 2021 and the file…
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Setting Folder to Online-Only doesn't free up local space
My laptop is out of storage. I am trying to free up storage by making Dropbox folders Online-Only. I set a large folder (172 GB) Online Only last week, but the local disk space used has not decreased, those files are all still being stored locally. How do I debug this ? Thanks
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How to merge two Dropbox folders I inadvertently created?
Hi all, I've had dropbox for a decade, and it always worked fine. Four years ago, I discovered that the dropbox folder on my C drive was running out of space. So I moved it to the F drive ("Documents & Data") which is much larger. No problem; everything still worked fine. But suddenly it isn't. As of two months ago, it…
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I run Dropbox on multiple Macs some of which run older versions of MacOS. Will those still work?
I currently use Dropbox on multiple Macs of varying ages. Most are running at least Mojave. Some cannot be upgraded unless I wish to use OpenCore. I also use it on multiple Linux and one Windows system. I have started to receive the upgrade message on my newer Macs running Ventura and Monterrey. If I upgrade those Macs to…
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Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta. Rosetta is not an option as it annihilates the battery. This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple…
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Files are opening very slow in the Dropbox folder
Hello, Suddenly the folders in Dropbox started to open extremely hard. I have to wait over 15 seconds to open any folder. I uninstalled and reinstalled dropbox but the same thing happens. PC, windows 10. Has anyone else suffered, do you know what I can do? This has been happening for 2 days. Thank you!
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Can't access Dropbox folder remotely after migration to new "Secure" location
My situation is I have a Parallels VM to run a 32 bit application with it's data file external and shared on the host machine. Ever since Dropbox moved the file to the Library folder and left an alias in my Documents folder I can no longer access the files. If I click on the Dropbox alias I get "The operation can't be…
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Missing options in sync tab of my desktop app
Hi I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it. I already tried to uninstall/install Dropbox and have already up to date windows but still not showing. Can someone help? Regards Hanif
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Random files being backed up?
Hey I have been looking through my backup and seems to find that dropbox backup finds random files, which only share the characteristics of having random names attached to them. Should I erase them or are they a part of the dropbox backup processes? If they have been too random files from my PC, is it possible to ignore…
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How to deactivate smart sync
Hi, is there any way to completly deactivate the smart sync "feature"? Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new files activate for all new files to have them offline available. As I don't want to use smart sync at all and always have my files…
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Issue inserting picture in Microsoft Office from Dropbox results in error.
Hi there, I've only recently been experiencing an issue when inserting pictures from a dropbox folder into any Microsoft Office application. The error says the picture can't be displayed. I get this when using Word, Powerpoint and Excel which is becoming extremely frustrating. I'm using a Mac so not sure if that makes a…
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Different drop box accounts
I have two drop box accounts, one I use for personal and one I use for work. The dropbox app (I use a Mac) keeps defaulting to my personal DB. I cannot change it to link to my other work DB, I want the app to link to my work account and synchronise files for work. There does not seem to be a way of logging off and on on…
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Stable Build 165.4.4300
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Copy files from iCloud to Dropbox
Hello all. I have copied all my iCloud Files & Folders, via Finder, to Dropbox. They DO show up in Finder-->Dropbox. They do NOT show up on the web. All other files show up instantly but none of those I just copied did. Does anyone know why the files aren't showing up on the website? And, how do I correct this? Thank you…
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Excluding files/folders from Dropbox sync while keeping folder structure?
Can I exclude certain file types or folders from being uploaded to my Dropbox, while still keeping the rest of my folder structure in sync?
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online-only option missing
Hello, I read that with Dropbox Plus you can right click on a Mac inside "Finder" on any dropbox folder to make it "online only". When I try this that option is not there. Please help.
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Remote access
It's possible connecting and synchronizing to my files stored in Dropbox from remote computer, without Dropbox app installed? If positive response what protocol/parameters I can use? Thks
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Green checkmarks are missing from my files in the Dropbox folder on macOS 12.5.1
Even though my Dropbox folders and files are synchronizing properly, I no longer see the green checkmarks on my Mac with Monterey Version 12.5.1. I have shut down and restarted my Mac and uninstalled and installed the Dropbox app, but still no green checkmarks. Would someone please help me resolve this issue so I can be…
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Leave folder and keep files is a scarily hidden option - please fix this.
Often when a collaboration on a project is over I wish to leave a shared folder AND keep a copy of the files for myself. On older Dropbox there was an option to do this via the desktop app, this option has now disappeared from the context menu. It is still possible to do this via the dropbox website. One must click an 'x'…
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Stop auto downloads
Other users have asked about disabling the feature where dropbox asks to download the entire contents of every usb device I connect to my computer. I have clicked on several posts but ALL of the answers are totally out of date. It's not that I haven't tried.....I've been clicking for an hour. NONE of the photos or…
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How to permanently / forever / for real ... turn OFF Smart Sync
Hello, When Smart Sync was introduced, I tried it, disliked it, and had to search how to disable it (which was not intuitive). It was gone. Auto app update worked fine and did not introduced it back. Now I just installed the release Apple Silicon version of Dropbox (v163.4.5456) and sure enough, it's back to the…