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Clicking Task Bar Icon does not open file explorer any more?
Good Morning all, as of yesterday I have been having some strange issues with my dropbox. When I click on the icon on the taskbar it opens the Dropbox app panel rather than file explorer. This was an issue for me a few years ago too but there was an option to disable or change it back. This option in the preferences has…
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Problem with backup (folders not in default location)
Long Story - Short Version New pc/laptop. Installed 2nd hard drive/ssd Moved location of ALL my folders (public and private) to 2nd drive. Path D: \Users\XXXX(name of user)\folder(music, documents, videos etc) Installed upgraded dropbox with 1 year free gratis 100gb storage. because i bought a 2k laptop.... and discovered…
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No longer able to use PDF shortcuts on Mac OS?
Hi, For years, I've been able to use the Mac OS 'PDF' shortcuts from the print dialogue to save a PDF of a web page and save it straight into a Dropbox folder, for it to be picked up by a third party app.. Until recently.. Now when I print a PDF using the shortcut I previously created, nothing gets saved in the dropbox…
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How to automatically upload from my desktop a new file in an existing Dropbox folder
On my Desktop I have a Dropbox folder created during Dropbox install. It contains a folder (Test) that I copied from my C: drive (C:/Test). The folder and the files in the folder have synced to my Dropbox storage. Now I added a new file to the C:/Test folder. Why does the new file in C:/Test not get automatically synced to…
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Beta Build 166.3.2847
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Can't start Dropbox on my PC
I've never had any issues with Dropbox until now. I started my PC tonight and it told me it couldn't start Dropbox. I tried restarting my computer but that didn't help. I have not made any changes or updates to my computer and I'm the only one who uses my PC. This is what it told me: bn.BUILD_KEY: Dropbox bn.VERSION:…
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Instructions on 'How to Move Dropbox Folder' not working
I suspect hosting my Dropbox Desktop (Desktop app) on my hard drive is the cause of my computer seriously bogging down recently. I wanted to try moving the DropBox Desktop to my Passport External Harddrive. I found these instructions below in the DropBox help menus but nothing there makes sense. How to move your Dropbox…
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Use dropbox on Mac and Windows virtual environment (Parallels)
Hello, I have a MacBook Air version macOS Monterey 12.5.1 with a chip M1. I have downloaded and installed the Dropbox app on my Mac, but I can't see it on my Windows environment with Parallels desktop. How can I use the Microsoft files on Dropbox on the Windows virtual environment? Thanks for your help
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Cannot move files when trying to merge old Dropbox folder with new Dropbox folder.
After running the Windows update from 12/13/22 I had to reinstall Dropbox. When I tried to use my old Dropbox folder I could not because it said there was already one there. So I had to place the new Dropbox folder in another location. The problem that there are different files in the two location and so I am trying to…
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Files and folders have a cloud icon
Hi, after the last update for Mac, I read about the big changes, especially the location change. However, what worries me most is the “online-only” feature. I can read in the last cell of the official Help https://help.dropbox.com/installs/macos-support-for-expected-changes : Some newly added files will default to…
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Online Dropbox has stopped syncing with desktop in Windows 11
Hi all I've used Dropbox Basic for years with no problems. A few months ago I got a new laptop running Windows 11. I installed DB Basic on the desktop again. It worked fine, and continues to do so, with my 20-plus folders containing up to date versions of all my files. But sometime around then (I can't even say for sure…
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Beta Build 166.3.2831
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Selective Sync Conflict. How do we solve it?
I have a very light dropbox installation. - Dropbox client installed on a windows 11 machine - I've got 2x folders shared to this free account,, from a paid account with edit permissions. - 1x Folder syncs perfectly, but the 2nd one has the selective sync conflict error in parenthesis Troubleshooting performed: - Made sure…
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Move large sub-folder within Dropbox Family
I have a sub-folder in Dropbox Family containing 180Gb of family photos. I would now like to promote it from being a sub-folder to being a root level folder. If I make that change on the Dropbox website, will each PC in our family then synchronise by deleting all files from the sub-folder and then downloading them all…
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The desktop app is quitting unexpectedly on my MacOS 13.1
I'm finding Dropbox keeps quitting "unexpectedly" on my Mac Studio with MacOS 13.1 - any ideas ?
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Why is Dropbox locking up files?
I have Dropbox on my Mac and I am getting several warnings a day saying that Dropbox is locking up files. My choices are to terminate or allow. What is going on?
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File Explorer crashes on dropboxfiles in Windows 11 after update Windows
Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details... - I can access my Dropbox files from within my programs, like vectorworks and Adobe. - I uninstalled and reinstalled Dropbox once, and booted my computer more then once. - My folder…
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Time machine: want to copy onto Dropbox
Hello, I have a time machine backup with 650GB of stuff. Meanwhile I have been told not to store my movies and music on my apparently frail Macbook Pro. The repair shop has left me with 180GB on the laptop, I would like to copy my Time Machine stuff onto Dropbox, salvage the movies and music from there and play them from…
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Pop-up window requires "please don't show again" option
Each time I delete an online-only file, I get a pop-up window saying: "This file will be deleted from your Dropbox account. Online-only items won't be moved to your Trash, but recently deleted items can be restored on dropbox.com". Can you PLEASE add a "do not show message again" option? I have many online-only files and I…
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How can I have two computers with Dropbox set up identically?
I have had 2 pcs i used in my classroom, one with instructor development stuff abd one to run the presentations. I have retired and now want both set up identically. Can i clear all dropbox content and resynch them with the new data to both pcs? I am concerned that if i delete the dropbox files, i will delete them on the 2…
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Does the Dropbox desktop app have to automatically update?
Hello, I am using dropbox with my company for a while now, we have a paid account and we are happy with it. Now, I am away for a month and I can work remotely with my own computer so it's all good. The other day, I realize that dropbox is not open on my computer so I try to open it, and it just tells me I can't open…
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Dropbox Syncing Issue Where Updated Files Aren't Really Updated
Hi Everyone Has anyone experienced an issue where they edit a document. Save it. Dropbox shows it was synced and updated successfully. Then went to PC 2 to open the same document after waiting for Dropbox to update/sync successfully and still see a previous version and not the latest edited version. We have the following 2…
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Can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
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Attempting to disable backup, but I get an error
I recently got a new mac and I turned on the automatic backup feature. I was having trouble downloading files from the internet, so I decided to try turning off the backup feature since it was related to the Downloads folder. However, when I try to turn off automatic backup, either for an individual folder, or entirely, I…
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Moving the Dropbox folder
In the desktop app, it was simple to move the Dropbox folder to a different location (using Preferences). Now that it seems the desktop app is discontinued, I can't find any way to move the Dropbox folder at all. Is it possible? If so, how?! Thank you!
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Dropbox installation on Centos 7
Hello Redhat has removed long term support for Centos 8 so I have moved back to Centos 7 (most of our customers are on Centos 7 or RHEL7). I want to use DropBox and I can partially install it, but when Dropbox downloads and installs its daemon, that requires a newer version of glibc than is supported by Dropbox. Does…
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Stable Build 165.4.4286
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Features in this update: * Users can now back up computer folders to Dropbox and iCloud at the same time. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer…
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Beta Build 166.3.2789
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Mac OS X Standard Installer (Universal) Offline Installer (Intel) Offline Installer (Apple Silicon) Linux x86_64 Offline Installer x86…
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Opening files automatically in Premiere (with Monterey)
I've just updated my system to Monterey and I'm having a problem with my old workflow. I used to open projects in Premiere and the app would find and synchronize automatically every file I needed from dropbox. Now the files I don't have at hand look all like OFFLINE, and If I try to link them one by one, it doesn't…
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InDesign won't open InDesign files nor import images that are online-only
I know Dropbox has pushed a few alerts on my desktop that "they're aware there's an issue" with applications not being able to access online-only files; and the workaround is to use the Finder to open them. The alert says that they're working on a fix. I'm looking for the thread/s discussing the issue so I can get an idea…