My deleted external drive backup is still using up my Dropbox quota

Question

I deleted my external-drive backup named “Move Speed” using the Dropbox desktop app. The drive no longer appears under Preferences → Backups → Manage Backups, but dropbox.com/backup/all still lists it with an Error status and a size of 2.04 GB. It continues to count against my 2 GB Basic storage quota. Please investigate and remove the stale backup entry so my storage usage is corrected. OR please advise.  Thanks!

Jay · Answer

Hi @Fairley, thanks for messaging the Community.

When you access your Dropbox Backup page, do you have an option to show your deleted backups?

If so, are you able to permanently delete the backup for the external drive?

This will help me to assist further!