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Why do photos remain accessible after leaving Dropbox when the passcode is on?

LockDroid

I enabled the passcode. My understanding was that Dropbox would protect my private files whenever I left the app and returned to it later.

However, in recent viewed photos page, passcode is invalid. I used the adb and knew this page is GroupedPhotoPreviewActivity. I tested other pages, and found another page called BulkRenameActivity shows same issue.

I want to know why this happens?

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Accepted answers

Keith

Hi @LockDroid , thanks for your patience. This should now be fixed. Please let us know if you can still access photos without entering your passcode.

All comments

Walter

Hey @LockDroid - thanks for posting on our Community about this.

Your query kind of echoes this discussion; could you have a look and let me know if that's the case?

Otherwise, please provide us with the exact OS version of your device and the version of the Dropbox mobile app you're using when noticing this behavior.

If you could also walk us through the exact steps you take to do this and send us a couple of full page screenshots of any error(s) you might be getting that would be very helpful.

Thanks a bunch!

LockDroid

Hi @Walter - Thanks for reply.

Yes, it is the same case.

I am using Android 11 and Dropbox is the latest version from Google play.

I attach a PDF to present the absence of Passcode.

I enter GroupedPhotoPreviewActivity from HOME page.

attachment.pdf

Keith

Thanks @LockDroid I've asked the team to take a look into this, I'll update you here as soon as I can.

Keith

Just a quick update, but we're working on resolving this at the moment. Thanks again @LockDroid.

Keith

Hi @LockDroid , thanks for your patience. This should now be fixed. Please let us know if you can still access photos without entering your passcode.