Hello. Every time I attempt to add new people to a shared folder, it won’t let me and tells me the files might contain phishing content, and the link to view the files isn’t working either. I need this fixed ASAP. Thank you.
All of a sudden I'm unable to share/create link for anything - account-wide (including a newly created folder)! I was informed by a person that I'm sharing PDF documents with (mostly scanned PDFs and bank statements) for the past several years (using the same link to the same set of folders) that they're unable to access my folders. I tried investigating only to find that no matter what content I try to create a link for, I am met wit the same spam/phishing ban. I hadn't received any warning mails about possible offending content/unusual activity on my account, it just happened out of the blue. Any help in investigating/identifying the actual reason would be most welcome, as these files are critical for me to continue sharing.
Hi there @kristianv - sorry to hear you're having issues with this.
I've just sent you an email to have a further look internally, so please take a glance at your inbox and we'll take it from there.
Thanks!