I'm getting an error stating that 'my sharing activity has been interrupted' when sharing a file

Question

Hi

When I try to share a file, I receive this message -

"Couldn't complete share. We’ve interrupted your sharing activity. For details or to contact support, read our help center article."

I've tried all the recommendations and help center articles - I think that Dropbox’s automated security system has flagged my account and temporarily disabled the ability to share links or send invites.

Can't find where to open a support ticket.

Would appreciate some help here.

Thanks!

Jay · Answer

Hi @brosh, thanks for contacting us!

In order to look into this further, I've sent you an email, please could you reply to it when you get a chance?

In the meantime, if there's anything else we can assist with, feel free to reply back here!