Just recently I have been downloading a video file with Audio but then after downloading the video loses audio and the Dropbox video in server loses audio unless I delete the app and log in again.
@tanimichelle, can you test one more thing with me? Can you go to www.dropbox.com on your computer instead, and download the file from there to another location of your device (outside of Dropbox)? I’d like to double check if the issue persists there, as well.
Hey there, @tanimichelle!
Just popping in to see if you've had a chance to look at our last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.
