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My video has no audio after downloading it from the Dropbox mobile app on iOS.

Thomas D.31

Just recently I have been downloading a video file with Audio but then after downloading the video loses audio and the Dropbox video in server loses audio unless I delete the app and log in again.

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Nancy

@tanimichelle, can you test one more thing with me?

Can you go to www.dropbox.com on your computer instead, and download the file from there to another location of your device (outside of Dropbox)? I’d like to double check if the issue persists there, as well.