Currently you can't merge them.
This article shows how to work around this: https://help.dropbox.com/accounts-billing/multiple-accounts/merge-two-accounts
Luke
@afhergenro wrote:There really isn’t a way once you graduate the college shuts down your old free college email account.
If you don't have access to the email address or you don't already have an active device signed in to the Dropbox account, there really isn't a way to access the account. You would need access to the email address. Also, if it wasn't a paid account and you haven't accessed it in more than a year, the account would have been deleted due to inactivity.
@shaunobi wrote: If I DELETE my new account (which is fine) can I then add that email to my old account?
If I DELETE my new account (which is fine) can I then add that email to my old account?
Yes. If you delete the account that's using the email address you want to use, that will free up the email for use on another account. Make sure you're signed in to the correct account before you delete it, as the process is irreversible.
You cant I'm afraid. No such feature exists.
Simplest way is to use shared folders to move the files between the two accounts.
Is it possible to merge them into one account? If so, how do you do that?
No it isnt I'm afraid.
But the work around is to use a Shared Folder to move the data between the two accounts - i.e share a folder from the account you dont want to the one you do. Move the data over and then, if you want, delete the old account.
Hi @Judge Joyce, thanks for posting today!
Currently, it isn't possible to merge two Dropbox accounts.
You could use shared folders to move files from one account to another.
If you have any further queries, feel free to message back.
@Judge Joyce wrote:why shouldn’t we be able to just drag and drop from one account into the other?
My guess here is that Dropbox is designed and intended that each person only has one account. You are not supposed to have multiple ones. They dont want people having lots to 'cheat' the quota system.
Have a look at https://help.dropbox.com/share/share-file-or-folder
my two accounts were not an attempt to cheat. And in fact, one of the accounts has payment for unlimited storage. One account was personal, and one account was for business which has now closed. I want to save everything in one account so that I don’t have to keep logging into each one separately!
Hi @Judge Joyce, thanks for posting here today!
If you use the desktop app, you can always make a copy of the content of account A locally, outside of your Dropbox folder.
Then you'd need to sign out of account A, and into account B, and transfer everything there.
Or, you can do what my colleague @Jay already mentioned, and create shared folders from one account, to the other.
If you have any questions on how to do that, don't hesitate to let me know!
Hi from me as well, @Judge Joyce!
As a first step, can you please clarify if you already have the Dropbox desktop app installed on your computer?
If you do, and you open your local Dropbox folder there, do you see the files of the Dropbox account you’d like to keep, or the files of the business that’s now closed?
Hi again, @Judge Joyce!
What you'd need to do, is to essentially make a copy of all the content that you have inside your personal Dropbox folder.
You can copy everything on a different path, (let's say your desktop) and then sign out from the app using these steps.
Make sure to copy the content, not delete them while the app is still running, and signed into your personal account, since that would result in a deletion.
You'd then sign into the Business account, and allow for all the content to sync to the newly existed Dropbox folder. Once that's done, you can then take your copy, paste it into the Business Dropbox folder, and allow for the changes to sync.
If you have any other questions, we're always here!
I have 2 dropbox under different emails....that was not my intention. One acct is 11.99/month one is $119/annual. How do I get these 2 accts under one acct and pay one cost. one of the accts is saying i have exceeded my storage space and the other ....nothin is on it.
I need to PLEASE straighten this out....I am not going to upgrade on the exceeded space acct when i have a perfectly good acct that has space.
PLEASE HELP
Hey @sickandtired, sorry to hear about this.
I'm afraid there isn't currently an automatic way to merge two accounts.
An easy way to go about this though, is to share the files you want with the account you prefer.
Once you've shared the files, you can cancel the subscription you don't need and continue using the one you do need.
Keep in mind that if your account says that it's over its limit, it might not be a paid one; you can confirm that by checking the plan tab in your account settings.
I hope this helps, but if you have any questions, let us know.
Hi
I have two accounts and i want to connect or transfer to one account. One is upgraded storage. Is this possible.
My problem is that my first account is from my former workplace e-mail adress and this account has the upgrade. Is this possible to solve?
Kind regards
Hey @Stian76, thanks for reaching out to us.
This basically depends on what you'd like to do.
If one of the accounts is a Dropbox Business one and the other a personal one (Dropbox Basic, Plus, Professional), you can link the two accounts and access them from the same devices.
However, if you'd like to merge them into one, there's no automatic way to do so.
You'd need to share the files of the account you don't want to keep, with the account you want to keep, or download them from one and upload them to the other.
I hope this helps, but if you have any questions, let me know!
@Stian76 wrote:My problem is that my forst account is an email I dont have access to anymore because Ive changes jobs. The 6-digit kode DB send is to this email for login in.
I'd suggest contacting the former workplace and asking if you can get access to the email again, or at least coordinate with them to give you the security code as you're signing in.
That's really the best option because without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
If you're unable to get access to the former email you can try contacting Support. At a minimum they'll help you cancel any future charges (if the account has your billing information).
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
Hey @Moongqzer, thanks for reaching out to us!
I've moved your post to a thread with info relevant to your query; can you take a look and let me know if you have any questions?
I have 2 separate dropbox accounts, under two different emails, one I no longer use. How do I merge the 2 accounts so I only have to pay for one?
Thanks,
Ivan
Thanks Mark! I'll try it tomorrow
Does anyone know how to fix this? I somehow have two drop box accounts with two different emails. Is there a way to link both up. I don't want to have to pay for extra storage on one when I'm paying for the other.
Hey @sa211536, thanks for posting to our Community!
What kind of accounts do you have? Are they both individual ones?
If so, there's no way to link them together or merge them automatically.
You could, however, share the files of the one with the other and then delete the account you don't want.
I hope this helps!
Hey @atmprodu - thanks for joining the discussion here.
As Mark mentioned, there’s no way to automatically combine individual Dropbox accounts at this time, however you should be able to move files between accounts, if needed.
Let us know if you have any other questions.
Dropbox tech support SUCKS, with that said, I have two accounts. Is it possible to merge them into one account? If so, how do you do that?
Thank you
