I signed to the wrong account on my desktop app. No option to sign out?

Question

On MacOS I am able to signin to my drtopbox account in the web browser, I have repeatedly installed the Desktop App in macOS and the app is visable on the bar at the top of the screen, but when I click on this to try and fre-sync my data, it has the wrong account in it, it has my google account that I do not want or use.

There is no option to switch accounts, it does have the option to add a 'Team Account' but I do notg have a Team account, i tried to use this to login with the correct account but it does not allow my login to be used as it is not a team account.

There is not any options to logout or switch accounts.

How do i change the account that the desktop app is using?????

I have a 'Dropbox Plus - 2TB' account.

James

Megan · Answer

Hey there, @Axnfell!

A quick follow-up to our last message! Let us know if you still need assistance or if everything is working as expected.

Walter · Answer

Hi @Axnfell - sorry to hear you're having issues with this.

Can you please confirm that you're following these steps to log out from the wrong account through the app's preferences?

Thanks!