Dropbox desktop app on Mac OS Tahoe starting up . Many attempts at full uninstall/reinstall.

Question

I have a new MacBook Pro running OS Tahoe 26.5. I can't get the Dropbox desktop app to get past the "connecting components"  part of starting up. I've tried every version of the full uninstall including emptying dropbox folders, clearing cache, etc… Nothing is working.

Megan · Answer

Hey there, @AndrewScottDev, let's see what we can find about this together!

Just to confirm, which version of the app is causing this syncing issue? Are you possibly using a beta version denoted xx.3.******? You can find this by hovering your mouse over the Dropbox icon in your menu bar, next to your WiFi.

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

Can you try out these steps, and let me know if they make a difference?

Keep me posted, and we'll take it from there!