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Child Item

Can't see the 'online-only' option to free up hard drive space on my Mac Book

EllieS

I'm trying to free up HD space on my MacBook, but the help instructions aren't helpful.

In the Dropbox folder, right-clicking on any file or folder does NOT show the 'Make online-only' option.

Clicking the Dropbox icon on the taskbar, then my initials in the bottom-left corner, does NOT show 'Manage hard drive space'.

Can someone help?

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Storage space

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Mac

Accepted answers

Walter

Hey @EllieS - sorry to hear you're having issues with this.

If this persists after rebooting your computer and/or quitting and relaunching the Dropbox desktop app, can you please send us a screenshot of the app's exact status as shown in your menu bar and another one showing the options you get when you right click on your files inside the Dropbox folder?

Thanks!

All comments

Walter

Hey @EllieS - sorry to hear you're having issues with this.

Thanks!

EllieS

Thanks for gently reminding me that rebooting often solves problems. ☺️

Walter

Happy to have helped out @EllieS!

Let us know if anything else comes up, and take care 😊