Obviously as many others wrote here, it is not possible to quit the trial subscription.
For everyone reading this: do not deal with Dropbox in any matter, obvious scam.
For the support team: quit my subscription right now.
Hey @User_0, thanks for taking the time to post to our Community.
I'm sorry to see that you haven't had a good experience with cancelling your Dropbox trial.
Can you give me a bit more info as to why you cannot cancel it? Are you getting some kind of error or do you perhaps have no option to?
Also, how did you start the trial? From the Dropbox website or from the Dropbox app on your mobile device?
If the latter, please specify if it was an Android or iOS device.
Thanks in advance for your reply!
Thank you for the reply.
I kindly demand that the subscription be terminated immediately.
Thanks for the update here.
Kindly note that the cancellation of your trial cannot be performed here through the Community, however we'll definitely help you get to that.
Can you check if you're able to follow and execute these steps?
The answer was given already in the previous statement of mine. If it's unclear, the answer is no.
Hey there, @User_0!
I just sent you an email in order for us to have a closer look into this. I reach out to your Community-linked email address, so please reply back to me from there.
Thanks!
