I get notifications that my account is full but I don't see any files

Question

I keep getting notifications and emails that my dropbox storage is full, but when I access the folder I do not see any files.

pehirsch51 · Answer

Also, go to Deleted Files on the Home menu items and double "delete permanently."

Megan · Answer

Hey there, @lisa2314!

Following up to confirm whether your issue is resolved or if further support is needed. We're here to help either way.

Hannah · Answer

Hey @lisa2314, thanks for posting to the Dropbox Community!

Is it possible that you have backup files or shared folders taking up your space?

Let me know what you find.