hello,
I'm using Dropbox 243.4.6956 and can only preview jpg and not pdf, docx, xlss which is, as we all know very frustrating.
Please advise how I can sort it.
Hi @BenThrower, thanks for contacting us.
Are you experiencing this when previewing files in Explorer, or via the Dropbox site directly?
What error, if any, are you getting when attempting to preview these files?
Any other info or screenshots would be helpful!
The issue isn't related to the browser-based previews its related to the files displayed on the desktop, which i need access too. i need to see this on my local machine
Are the files marked as available offline on your desktop?
What error are you getting when attempting to preview the files?
Hey @BenThrower, I wanted to make sure you’ve seen Jay’s last message.
Let us know, if you need further help with this.