Child Item

I can't uninstall Dropbox completely from my Mac

Application Affected
dropbox for Mac
Device
MacBook Pro 16 m1
Operating System/Browser (if using the web)
Mac OS 26
Dropbox App Version (if using the app)
latest

Question or Issue
dropbox charged me after I cancelled so I want it off my machine but following the uninstall steps still leaves it behind - I even found a preference file that is missed in the original instructions and it still comes back when I try to install the basic version
so I have
quit the app
dragged app to trash
deleted the dropbox folder
searched for the dropbox prefs file and deleted it

where else does this thing leave files ?

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Desktop

Uninstall

Mac

Comments

Jay

Hi @unhappyop, thanks for bringing this to our attention.

Could you clarify what is left on your machine after uninstalling the Dropbox desktop application?

Is it the Dropbox folder, or some other app settings?

This will help me to assist further!

Megan

Hey @unhappyop!

Quick check-in to see if you caught our last reply. Do you need more help? If yes, then I'm happy to assist. If everything is sorted, we'd love to hear what fixed it.