Child Item

I'm trying to add Dropbox as a location in Files app, but it says syncing is paused.

I cannot use dropbox as a location to select files from on iphone ios 26.2.1

I have restarted, installed everything over and over. Removed preview app, and nothing.

Application Affected

dropbox on iphone
Device

iphone 17 pro ios 26.2.1
Operating System/Browser (if using the web)

files iphone app
Dropbox App Version (if using the app)

460.2.2

Question or Issue

Need a solution

Find more posts tagged with

Setting Up the Apps

Mobile

Error Messages

Third Party Integrations

iOS

Spam

AcceptAnswer

Closed - Inactive

Comments

Nancy

Hey @Sclapham, welcome back to our Community.

When saying that you’ve removed the preview app, do you mean that you reinstalled the Dropbox mobile app?

Were you able to add Dropbox as a location to your Files app before, or is this the first time you're trying to set it up?

Let me know, and we’ll go from there.

Megan

Hey @Sclapham!

Hope things are going smoothly! Just wanted to check if you still need a hand. If all's well, feel free to share what did the trick.