Child Item

Getting 'This app can't run on your PC' error on my Windows computer

Application Affected

Dropbox desktop app
Device

Asus T100TA
Operating System/Browser (if using the web)

Windows 10 Home 22H2 19045.6691/Microsoft Edge
Dropbox App Version (if using the app)

Question or Issue

I can download the desktop app but can't install it, getting the message that the app can't run on my PC. I think my device and OS are too old for the latest version of the Dropbox app. Where can I find a compatible, older version?

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Accepted answers

rljablon

It worked, I think! Thank you for your time.

All comments

Walter

Hey @rljablon - sorry to hear you're having issues with this.

If you've confirmed that your computer meets the minimum requirements, can you try the offline installer from this page directly and let me know how it goes?

Thank you!

rljablon

It worked, I think! Thank you for your time.

Walter

Glad I could help @rljablon - see you around the Community and take care!