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How can I save or download all my files before downgrading my account?

Hi there,

I want to stop the dropbox subscription for our non-profit organization but we have about 890 GB files . How can i best copy or download ALL files to a harddrive ? I have an old macOS Big Sur, version 11.7.10 in case that matters. I am not terribly tech savvy, a step by step guidance would be very helpful.. Thanks!

Vera

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Hannah

Hey @Vera108, thanks for posting to our Community!

If you want to download this many files so as to remove them from your Dropbox account, I would suggest using the Dropbox desktop app.

Once you install it and sign in to your account, your files will be downloaded to a dedicated Dropbox folder on your hard drive.

Once you make sure to set all your files to "available offline", so that they're fully downloaded, you can sign out of the app, to unlink the computer from your account.

This will disconnect the Dropbox folder safely and you can delete your files from your Dropbox account, if need be.

I hope this helps, but if you have any questions about anything, let me know.