Using Windows 11. Started a trial account about a week ago as looking for a reliable cloud provider. Uploaded several large files 5-10gb through the website and it worked fine (in total have maybe 100gb of files uploaded of the 2tb with the premium trial subscription).
Then I tried to load a file yesterday and after selecting the file there's a delay for the black status box to even appear in the bottom right of the screen and when it does it just sits there, stuck on the initial screen. Eventually it times out and the "Wait" or "Leave Page" box appears. Have tried this at least 10-15 times with Chrome. Have tried Firefox, Edge, etc. Same thing.
I tried to chat with a human at least 10 times and every time it says it's transferring to an agent it just sits there and nothing happens (waiting as long as 30 minutes). Sent two emails through the appropriate Help sections and nobody responds.
Is this company serious?
