Child Item

How do I get all my Camera Upload pictures to sync locally automatically?

I set my sync preferences to offline but Dropbox keeps downloading the pictures with 'Available when online' as the default:

Device: iPhone 15
Operating System/Browser (if using the web): Windows 10
Dropbox App Version/Browser Version: App 426.2.2 / Windows 238.4.6075

Question or Issue
How do I change it so that it downloads to my computer automatically and is stored locally?

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Desktop

Camera Uploads

Sync

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Accepted answers

Hannah

Hey @Machzy, thanks for bringing this to our attention.

Does this only happen with camera uploads files? What about other files you add to your Dropbox account from other devices or from dropbox.com?

Does the Dropbox desktop app sync files as normal otherwise?

Are you missing any right-click options for files or folders in your local Dropbox folder?

Let me know and we'll go from there!

All comments

Hannah

Hey @Machzy, thanks for bringing this to our attention.

Does this only happen with camera uploads files? What about other files you add to your Dropbox account from other devices or from dropbox.com?

Does the Dropbox desktop app sync files as normal otherwise?

Are you missing any right-click options for files or folders in your local Dropbox folder?

Let me know and we'll go from there!

Machzy

Hi @Hannah, here are my answers:

It looks like it only happens with camera uploads. I just uploaded a PDF to my Dropbox and it was available offline immediately
Desktop syncs files as normal
Right-click options are not missing

Thanks to your comment, I right-clicked on my Camera Upload folder and changed it to 'Make available offline'. I should be good now. Thanks!

Hannah

Happy to help, @Machzy!

If you need anything else, don't hesitate to let me know.

Have a great day!