Dropbox Plan
Basic/ Standard
Device
Google Pixel 9 Pro
Operating System/Browser (if using the web)
Chrome
Dropbox App Version (if using the app)
452.2.2
Question or Issue
I've deleted all of the files in my Dropbox with the exception of one small word document. MySpace still says that I've used up 3.1/ 3.8 GB but elsewhere in my storage says that I'm only using 0.1% storage.
I've uninstalled the app and reinstalled it, and logged out and logged back in, and ensured that I don't have any language shared folders that are taking up space. The error message I keep receiving says that I need more space but I have virtually nothing worth of files at this moment.
I can't even navigate to a page to start a customer support or help ticket or figure out how to actually contact Dropbox support. The help pages just keeps recirculating back to each other and not showing me any new information or a way to navigate to more concentrated help.
