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My Google Drive upload is stuck and I can't cancel or re-upload my video.

I tried to upload a large video file from my Google Drive, and it started all fine, and i saw the loading bar progressing. But at some point i refreshed the page and the downloading popup disappeared.

The file is not uploaded yet, and i cannot cancel the current upload. When i try to create a new google drive upload i get this popup

Already uploading files from Google Drive

You can try importing more files once the existing upload completes.

What i have tried:

- Logging in through incognito/other browsers

- Desktop app

Still the progress bar is missing and cannot upload more files from google drive.

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Comments

Nancy

Hey @starsktwelve! Thanks for posting on our forum today.

Refreshing your web browser will indeed interrupt the uploading process of your files on the Dropbox website.

However, can you walk me through the exact steps you took in order to add this file to your Dropbox account? Did you try to do so via our “Import from Google Drive” feature, or via a manual upload?

Other than that, can you send me a full screenshot of the pop-up message saying that you’re already uploading files from Google Drive?

We’ll go from there.

starsktwelve

Actually after few hours, it looks like it uploaded successfully.

Nancy

Awesome news, @starsktwelve! If you need something else, I’ll be right here.

LeilaB

Hi, this is happening to me! It just keeps saying "Already uploading files from Google Drive" but there are no files being transferred!

Nancy

Are you seeing the same thing on a different browser too, @LeilaB?

Megan

Hey @LeilaB!

I'm just circling back to see if you saw our last reply. If you still need any help feel free to reply back to this thread. If your issue has been solved, let us know what worked for you!