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Error when trying to download the Dropbox desktop app

I am having the same issue with downloading desktop app. I had it on my laptop and it stopped syncing. So I uninstalled the app but now can't get it back. I did the system scan, used various private browsers, cleared cache, restarted, and tried downloading the Dropbox219.4.4463. But still couldn't get it to work. Please help.

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Walter

Hey @hlou1206 - thanks for the clarification and the additional information. Can you try the offline installer from this page directly and let us know how it goes?

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Rich

hlou1206 wrote:
I am having the same issue with downloading desktop app.

What, exactly, is the issue you're having? Is it while trying to download the application from the Dropbox website, or while installing? Are you getting an error message? We need details of the issue before we'll know how to best help you.

hlou1206 wrote:
... tried downloading the Dropbox219.4.4463.

That version is over 7 months old and no longer current. There have been dozens of releases since then. Make sure you're downloading the latest stable version from the Dropbox website. You can see all of the latest releases from Dropbox Desktop Client Builds.

hlou1206

Hi Rich, I was trying to install the desktop app. I had it for years and it stopped synching, so removed it and tried to download it again. An earlier thread suggested downloading an older stable built version. I tried downloading the current version again today and did not get an error message. But when I tried to open the Dropbox app, nothing happened. When I opened the file location, all I got was shortcut files.

Walter

Hey @hlou1206 - thanks for the clarification and the additional information. Can you try the offline installer from this page directly and let us know how it goes?

Nancy

Hey @hlou1206! Did the link to the offline installer Walter provided above help with the issue you were having?

hlou1206

Sorry for the slow response. I just tried using the offline installer and it worked. Thank you so much!