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How to stop "This shared file already synced" pop-up when opening synced files from a shared link

Hey! This is a very recent issue for me, it was fine before

Every time I open a Dropbox link to a file that's already synced on my computer, I get this annoying popup saying the file is already synced (screenshot below).

Can we please get a "don't show this again" option? It's super annoying when you're opening links all day and I want to view them in the web version instead of the app.

Also please let me know if there is already a way to disable this that I was blind to.

Thanks! : D

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Accepted answers

Neal

Hi @Yousri,

The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.

Thanks for letting us know!

All comments

Hannah

Thanks for your post, @Yousri.

We appreciate you taking the time to write your feedback on this.

I've passed your comments along to our team.

If you need anything else, please let us know.

Have a great day!

Yousri

Thank you so much Hannah!

Yousri

I can see that you already added a checkbox to disable it!!!

This is fantastic! You guys are amazing for doing this so fast!

Only issue is that i'm still getting the old popup instead of it going away haha 😅
Here is a video showing it in action:
link removed by moderator to avoid traffic to it

I think the new popup with the checkbox and the old one are serperate?

Walter

Does this persist after rebooting your computer and quitting and restarting the app @Yousri?

Yousri

Hey! Sorry just saw this

but yea, restarting the app and rebooting my pc didn't fix it

Megan

Hey @Yousri!

Do you notice the same behavior with all of your shared links?

Yousri

Hey @Megan

Yep, this message shows up for me with any shared link to a file that I already have synced on my PC. I recorded a quick video to show it in action:
https://dl.dropboxusercontent.com/scl/fi/mx83kmem4dloqsiu533uy/chrome_sPumtY1c6o.mp4?rlkey=2ht0lj7gsyqvif1ejdkbc5jry&dl=0

And yeah, since I mostly get links from the department I work in, I’m basically seeing this popup constantly now haha

Neal

Hi @Yousri!

I've talked to the team internally about this and they are looking into potentially changing some of the UI.

In the meantime, you can go to the sharing tab of your settings and just turn off this function.

I hope this helps.

Neal

Hi @Yousri,

The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.

Thanks for letting us know!

Hsciortino

I have clicked the check box many times and the message still shows up. Any recommendations to stop this permanently?

This is in regards to the pop up question asking "Are you sure you want to permanently delete this share file for everyone?"

Megan

Hey @Hsciortino, thanks for posting here!

The confirmation prompt 'Are you sure you want to permanently delete this share file for everyone' is a built-in safety feature in Dropbox to help prevent accidental deletions.

While these warnings should be dismissed if you check the 'Don't show me this again' option, there is no setting to completely remove or disable the prompt for all future deletions. This extra step is designed to protect your files and ensure you don't delete important content unintentionally.

I hope this clarifies!