Child Item

My sharing activity has been interrupted due to potential phishing content.

Device

ThinkPad X13
Operating System/Browser (if using the web)

Windows 11 Business

Dropbox App Version (if using the app)

232.3. 5889
Syncing Status

"Up to date"

Question or Issue

I created a new folder in my DropBox and moved some files to it. I then tried sharing it with a colleague but got the message that sharing was suspended because of possible phishing. No indication of what the problem file might be so impossible for me to do anything. Since then I've deleted all my files on DropBox, waited about 3 days. And now when I make a new folder and try to share that I get

Couldn’t complete share

We’ve interrupted your sharing activity.

Can't find any useful help information and my account is a free one so I can't create a ticket. It says I can chat with the bot but I can't see the bot anywhere. I see in the community board that others have had similar problems but not sure how they were resolved.

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Error Messages

Developer

AcceptAnswer

Comments

Nancy

Welcome to our forum, @ChrisJohn!

From what I gather, you’re receiving an error message similar to this one, right?

I’ve already gone ahead and logged a new ticket for you. When you get the chance, please respond directly from your email address and I’ll further assist.

See you there!