Child Item

Error 500 in Firefox and Chrome when accessing the website.

EDIT: Resolved as of 9:39am EST

Application Affected
Dropbox account online
Device
Mac Mini M4
Operating System/Browser (if using the web)
OS Sequoia 15.5

Question or Issue:

When trying to access my Dropbox account in the latest versions of Chrome and Firefox, it times out while loading and gives me the Error 500 message. This has been occurring since 8:45am EST.

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Error Messages

Account Access

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Accepted answers

Hannah

Hey everyone, thanks for your posts!

The temporary issue with our website does appear to be resolved and you can keep an eye on our status page for any updates, in case you come across it again.

Sorry for any inconvenience this might have caused.

Let us know if you have any questions.

All comments

Wilderness P

Same issue. Using Chrome on Mac.

KaraWorkman

Same issue here since 9:15am EST. I have also tried on Edge. Doesn't work there either.

linsj

I'm getting the same message with Chrome and Edge on Windows 10 this morning. I can access my account in the Android app, but I can't use that for the files I need to upload and download today.

BullfrogDrop

Resolved as of 9:39am EST

Hannah

Hey everyone, thanks for your posts!

The temporary issue with our website does appear to be resolved and you can keep an eye on our status page for any updates, in case you come across it again.

Sorry for any inconvenience this might have caused.

Let us know if you have any questions.