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Error (500) on the Dropbox website. What can we do?

jalford2025

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Question or Issue
Error (500) on the Dropbox website

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Hannah

Hey @jalford2025 and @Wilderness P, thanks for alerting us to this.

We were indeed having an issue with the Dropbox website, however it now seems to be resolved.

You can check our status page for the latest updates.

Apologies for the inconvenience and if you need anything else, let us know.

Thanks.

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Wilderness P

I am getting this error message currently.

Wilderness P

Same issue here. Using Chrome on a Mac. Tries to load and then this error 500 screen.

Hannah

Hey @jalford2025 and @Wilderness P, thanks for alerting us to this.

We were indeed having an issue with the Dropbox website, however it now seems to be resolved.

You can check our status page for the latest updates.

Apologies for the inconvenience and if you need anything else, let us know.

Thanks.

JimRobinson

I continue to get 503 errors for all data stored in dropbox, for example from this URL

[link removed by moderator]

JimRobinson

My colleague, working from another location, can load our dropbox files without issue. It seems to be a problem from my locale (Southern California).

Dell_Dropbox

Hey @JimRobinson, this issue has been mitigated, but I wanted to check in to see if everything was working as intended for you. Are you still receiving an error?