Child Item

"Camera Uploads is disabled by your admin" error on iOS

So...
i think there is something wrong with my dropbox ios app.
It worked fine until about 2 hours ago.
I have alread logged out, install/uninstall, power cycle the phone, everything level 1 helpdesk has been done.
Yes, i have space, the account is working fine from the notebook.
For example the screenshot upload from windows is fine.
Both dropbox app and ios are the latest version.
I'm not part of a team, never have been.

Find more posts tagged with

Camera Uploads

Error Messages

iOS

Agree

AcceptAnswer

Accepted answers

Walter

Hi all, I just checked back on this internally and it should be resolved now.

Just note that you might need to restart your device(s) for the changes to take effect.

If anyone is still facing issues with this, do let us know please!

All comments

TerrAustria

I have the same issue! Just came here to find a solution. Started a couple of hours ago.

I have a free account and use it since years without issues. I am not in a "Team" I just have a standard account.

Abufinzio

thank you TerrAustria,
so they broken something server side.

DrDoctor

Same for me, with iOS app

6strings76

Confirming same issue on iOS. Currently on support trying to figure it out.

MarleenKi

... at least I'm not the only one.

I also went through all possible trouble-shooting steps before coming here.

Dell_Dropbox

Hey everyone, thanks so much for flagging that something seems amiss. The team is looking into this and we'll drop back in when there's an update.

ashke50

Same issue here, done all the basic troubleshooting, glad to see I'm not alone.

fox016

Same problem on iOS app. Just noticed starting today (8 Aug 2025)

Nevena

Same issue here. Done all basic troubleshooting, tried using different accounts. Noticed that an hour ago

StefanOe

Same issue at my iPhone. I am not member of a team. Upload worked properly yesterday…

Weesa

I’m experiencing the same thing. No amount of troubleshooting seems to fix it. I’m on a personal account, not a team. When I open the app it looks like camera uploads will work then I get the same error message.

Walter

Hi all, I just checked back on this internally and it should be resolved now.

Just note that you might need to restart your device(s) for the changes to take effect.

If anyone is still facing issues with this, do let us know please!

StefanOe

Thanks, Walter. Uplode just done without problems. Restarting was not necessary.👍👏👏👏

ashke50

Thank you Walter! I closed and reopened the app and it’s all uploaded fine now, the mysterious error message has vanished.

Abufinzio

yes sir, it's all working now, thank you

Nevena

Yes, works now, uploaded some photos from this week again, but this is really not an issue