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How can I disable the feature to automatically open a Dropbox link in Explorer in Windows?

Dropbox recently implemented a feature that allows you to open Windows Explorer in the folder where the file is located when you click on a link to a file in your Dropbox. I have enabled this behavior as automatic, but I want to return to the default behavior and I can't find a way to disable this feature.

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Jay

Thanks for the details. Could you visit this page on your account, and turn 'Open share links on desktop' to Off. This should revert that behavior to the default.

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Jay

Hi @guilhermesv, thanks for bringing this to our attention.

Do you recall where you changed this setting originally?

Are you able to see any options in the Dropbox desktop application preferences?

This will help me to assist further!

guilhermesv

No, because it was a notification that appeared when opening the website. And I didn't find anything to disable it in the app or in the web interface.

Thanks

Jay

Okay, so the link you're referring to is one that you click on from the Dropbox site, and not from the desktop app, is that correct?

Are you using the Open button feature, which is closely related to what you're describing?

Dawn H

I am experiencing the same issue. I also implemented the feature that once you click on a Dropbox file link typed in Word, Excel, some other platform, etc., it first opens the link in a browser window, but also automatically opens the containing File Folder on my desktop. I need to turn this feature off since my PC lags relentlessly ever since I implemented the feature. I was able to grab a screenshot of both messages/pop-ups that appear. The first appears briefly in the middle of my screen. The second appears at the bottom of the browser window.

Walter

Hey @Dawn H - thanks for letting us know about this and the screenshot too.

Can you clarify your computer's OS version, and the version/status of the Dropbox desktop app as shown in your system tray?

guilhermesv

My problem is exactly the one described by Dawn H.

Here I am running Dropbox on Windows 11, Dropbox desktop app version 227.4.4774 and I am using Firefox browser.

Thanks

Jay

Thanks for the details. Could you visit this page on your account, and turn 'Open share links on desktop' to Off. This should revert that behavior to the default.

guilhermesv

Thanks! I'm looking for the option in the wrong place.

Jay

No worries, were you able to disable the feature, and has your experience returned to its previous behavior?

guilhermesv

Yes

Walter

Thanks for clarifying that for us @guilhermesv - let us know if anything else comes up in the future!

Theresa

Hi there @guilhermesv 👋 and welcome back to the Dropbox Community

I'm glad to see you issue has been resolved and everything is working as normal once again.

I’m Theresa 👩‍💻, one of the Community Managers here, and I’m usually buzzing around the forum to lend a hand or spark new discussions.

Just wondering – are there any other Dropbox features or settings you’ve tweaked that made a big difference for you? I always love discovering fresh tips from our Community members!

Catch you around,

T😺 (Dropbox Community Manager)

Theresa

Hi @Dawn H and welcome to the Dropbox Community. I wanted to check in and see if everything is working smoothly now or if you are still running into issues.

If you need any further help or have questions, feel free to reach out - we’re here to support you 🤗!

Looking forward to hearing from you,

T 😸 (Dropbox Community Manager)

Dawn H

Hi @Theresa. Thanks for checking in! All is well now that I was informed how to turn off that setting.