Child Item

Storage space shows much higher usage 2.8GB than actual files sizes 0.2GB

I have perhaps 50 Word and Excel files and some pdfs in my Dropbox. Largest file is and 85,000 word doc that is 400kb. If we assume all 50 files are this size that is 20,000 kb or 0.2GB. Yet I keep getting messages that I have used up my 2GB limit and must upgrade. Has anybody else had this problem and what do I do about this?

Find more posts tagged with

Storage space

Accepted answers

maher1982

Hello Deeps,

Would you mind checking the Backups page and letting me know what it reports ?

It would also be helpful if you could verify your Personal Dropbox space on this page . If possible.

All comments

maher1982

Hello Deeps,

Would you mind checking the Backups page and letting me know what it reports ?

It would also be helpful if you could verify your Personal Dropbox space on this page . If possible.

Deeps

Thanks so much maher1982. Looks like my Mac had sometime ago backed up there but its unlinked. That accounts for the overflow and some. Thanks again. I have a lot to learn.

wtmintern3

I don't know how to check Backups page. There is only One Dropbox on this PC. I'm not very tech savvy.

Hannah

Hey @wtmintern3, here's a link to the backups page:

https://www.dropbox.com/backup/all

I hope this helps!

wtmintern3

Thank you. I just found it. Not sure where the files are coming from. It just states External Drive so I'll have to view the files located there to free up the space.

Hannah

Sounds good, @wtmintern3!

If you need anything else, let us know.