When trying to share folders and files (as I have been doing for years) I get all of a sudden this error message:
Sharing could not be completed We have stopped sharing your files.
Any help. please?
Hi there @fjf - sorry to hear about this.
Can you please clarify how long have you been seeing this error and if this has happened in the past again? Did you receive an email from Dropbox informing you about it?
Let me know and we'll take it from there.
Since yesterday (24h), no emails from dropbox. Never happened before, and I have been sharing files (I am a teacher, and share files with my students) for many years.
Are you still having issues with this @fjf?
No, it seems to be working fine. Thaks!.
I'm glad to hear that @fjf - let us know if anything else comes up and have a lovely weekend!
It was solved, and now I am again blocked from sharing. Can you help me, please?
Hey @fjf, do you get the same error again?
If yes, how long has this been happening for?
Today, same error in a different computer (at work). Right now (at home) seems to work fine.
Thanks for the update here, @fjf.
Is your work computer linked to the same Dropbox account you have linked to your home computer?
Yes, same account.
Hi from me too, @fjf. Whenever you have access to your work device again, can you take a screenshot of what you see when trying to share files on your Dropbox account and attach it here?
If you’re able to do this, but from a different device, the issue should be resolved for your Dropbox account in general.
Right now it is working fine again in my work computer. Thanks for your help.
Thanks for the update on this @fjf - much appreciated.
See you around the Community and have a lovely weekend!
Sorry again, but the same error is again blocking my ability to share folders and files.
I am again with the same problem:
Thanks for the nudge and sorry to hear about this again @fjf
If you're still getting this error message, let us know here and we'll reach out via email to have a further look internally.
Yes, still getting it. It worked this morning and it does not work now.
Hey again, @fjf! Did you share any large files in the meantime that could have affected your Dropbox account’s bandwidth limits?Are you getting the exact same error as last time?
No, I don't think so. Yes, the exact same error. Goes away for a day and comes back.
Hey @fjf, I just sent you an email! 📨
I'll see you there!
