I can't install Dropbox on Fedora 40

Hi @philk949, thanks for bringing this to our attention.

Just to check , have you performed an advanced reinstallation of the program to see if this helps?

This will help me to assist further!

Hi Jay, yes I have run the advanced install but with the same result, complete with the 'No Internet Connection' false error message.

Do you have any proxy, VPN, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

No, none of the above.

Nancy

Hey @philk949, hope you don’t mind me jumping in. Have you also tried our offline installer here?

If this still doesn’t help, we can log a ticket for you next and look into this.

Hi Nancy, thanks for jumping in. I tried the offline installer to which you directed me but the tar file, after extraction, produced nothing but an empty folder. The folder's properties say it is over 200Mb but opens to emptiness. While I was doing all this I received another pop-up informing me my computer is currently offline (utter nonsense).
Dropbox is a bad joke.

One more thing. You know what I find hilarious? Through all this, because of my efforts to get this rubbish working, I keep earning badges! It's like being decorated by Hitler as the Russians are knocking on the door.

Nancy

Thanks for giving that a go, @philk949. I just logged a ticket for you, so we can investigate this further. Please reply to it, when possible.

Thanks Nancy, ticket breceived.

Phil

After offering the exact same non-working suggestions I received from everyone else, Genius Jared is marking this ticket as Solved without any further effort on his part or communication with me. How dare you! Not just the product is rubbish.

Megan

Hey @philk949, I just checked and it seems that you never replied back to the email hence it was marked as solved.

If the suggestions our Support provided didn't work, feel free to reply back to the agent working on your case to either re-open it, or create a new ticket.

Hi @philk949,

Did you solve this issue? I have the exact same problem. Dropbox working (synchronising), but I haven't been able to launch the app, when I click the Dropbox app icon, nothing happens.

Hi @feub,

Nothing I tried would resolve the issue until I changed ISPs. With a better connection I now have Dropbox installed and working.

Thank you for replying @philk949

Strange that changing ISP solved the issue... Glad it is working for you. I'm still investigating

Hannah

Hey @feub, sorry to see that you're having an issue.

It's a different issue than the OP, but let's see what we can find.

If you haven't already, can you restart both your computer and the Dropbox app, to see if that helps?

If not, you can try to do an uninstall/reinstall as a first step and go from there.

Hi @Hannah ,

Thank you for the reply.

Yes I tried restarting both the computer and Dropbox. And I tried 2 types of installations: the one on the rpmfusion-nonfree repo and the RPM downloaded from the official Dropbox website. Same result, Dropbox works, but impossible to get its graphical interface, so no settings, nothing available...

Hi @feub, are you able to see the Dropbox icon in the menu bar at all on your device?

Hi @Jay

Yes after installing "AppIndicator and KStatusNotifierItem" extension, but I can't do anything with that icon, it opens nothing