Is there a way to contact HR for tech difficulties for applicants?
Hey @savedthroughfaith01, thanks for reaching out to the Dropbox Community.
Can you let us know exactly what you're having an issue with?
Do you have any questions?
Let me know.
Hey @savedthroughfaith01, sorry to jump in here!
Could you let me know the exact application you're having trouble with?
I am having the same issue as described here with a job posting: https://jobs.dropbox.com/listing/5379657
(Principal Product Manager, Search)
When I submit it appears that the "Employment" Header title is a required field, but it's just a label, no input field, so there's no way to remediate this and actually submit the application page successfully. I've included a screenshot of the red error message text and the asterisk showing this section header is somehow a required field. All other required fields are confirmed to be filled in and marked with a green check icon.
Please advise when this is resolved so that I may attempt to resubmit. Thank you.
This is also occurring on https://jobs.dropbox.com/listing/6073415/apply
Hey @eu84! Do you see the exact same thing on another browser and/or even incognito mode on your current browser?
I am using Chrome when it fails, I am unable to try it on other browsers and incognito mode because I don't want to submit multiple applications - are you able to submit a test application to test those questions? Thanks
@eu84, you don’t need to submit the application via a different browser. I’d just like to check if the “Employment” field still appears as a header no matter the browser you’re using.
Yes, it still appears as a header in the Edge browser, as well.
@eu84 wrote: I am using Chrome when it fails ... it still appears as a header in the Edge browser, as well.
I am using Chrome when it fails ... it still appears as a header in the Edge browser, as well.
Keep in mind that both Chrome and Edge are essentially the same browser. They're both built on Chromium, so if you have a web page error in one of them, there's a good chance you'll have it in the other as well, as they both render pages the same way.
... it appears that the "Employment" Header title is a required field, but it's just a label, no input field ...
This appears to be an issue with how the page is rendering in those browsers. There is no input field. What you should be seeing is a link below Employment which says Add Another that, when clicked, expands a series of fields for entering employment information.
This is how it appears with Firefox:
