Safari 13.1.2 cant upload files or folders
Hi there, @tom mulvanny, wishing you a great month ahead!
Would you be able to share some additional info with me here?
Do you get any specific errors when trying to upload your content to Dropbox, when using Safari? Do you get the same results when trying a different browser too?
Let me know!
i will try a different browser and let you know , no issues uploaing to dropbox on my android phone
uploading OK on Firefox browser
Thanks for the update, @tom mulvanny.
Can you try clearing Safari's cache, to see if it helps?
@tom mulvanny, did you also check Safari for any pending updates that need to be installed?
Other than that, I’d suggest that you restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
above is screenshot of occasional msg
Thanks for the screenshot, Tom! Did you also get the chance to disable all plugins and there was no difference?
Hey @tom mulvanny, since this is a behavior that's present only when you're using the Safari, browser it seems that it has mainly to do with it.
Please try to restore your browser to its default settings and also make sure you're using its latest version. Also, do you get the error no matter what file type you're trying to upload?
Hi again, Tom. Can you clarify the browser version of Safari you’re using at the moment?
Other than that, is this happening on the Safari browser of your computer? If yes, can you test this on your mobile version of Safari instead and let me know what happens then?
I have migrated to firefox , thanks
