Cannot create a new folder when using the browser.

Question

This pesky bug still roams the dropbox community...

When I start to create new folders, I get the same error daily

"Cannot create new folder"

90% of the time I can create the first folder without issue. The second I go make my second, third or forth folder, I get the error over and over and over and over. I have to wait several minuets for it to clear and then it will create a new folder. Its almost like some spam/security issue in the system. Its been this way for a very long time, at least a year or two. Doesnt matter if you clear your browsers clean and or use different browser like safari or google chrome.

Already searched the web/forms to see drobpox tips and tricks to fix and nothing has solved the pesky issue.

Hannah · Answer

Hey @matt38, can you please update Synology Cloud Sync if you're not on version 2.6.3 or higher, to see if that helps?

matt38 · Answer

This issue may only be related to Team Folders.  I tested Cyberduck against my user folder and did not encounter the same issue. It is very import to us that this issue with Team Folders is fixed.

matt38 · Answer

I'm trying to use Synology Cloud Sync to upload files to Dropbox and I think I'm running into the same issue.  It's taking forever for the sync tool to create the folders in Dropbox.  It makes like 1 or 2 folders and then waits 5 minutes before trying again.  At this rate it's going to take a year to sync our NAS to Dropbox!

I was also trying to use Cyberduck to upload files (with folder structures) to Dropbox but keep getting the error cannot create folder after it creates the first folder and then fails to create additional folders.