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Getting an error when trying to download a ".sys" file from a Dropbox link

nb1948

I was sent a Dropbox link by a trusted source. I am to use it to download a ".sys" file for one of my commercial embroidery machines. Every time I click on the link, I get a message that this kind of file can cause damage to my computer and therefore it will not be downloaded. I have a Windows 11 Pro (64 Bit) PC. Is it something in my system/security settings, or is it something Dropbox is requiring me to deal with differently?

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Rich

@nb1948 wrote:
I went to my downloads page and found the warning and was able to do a grab.

That message is from your browser, not Dropbox. If you need the file and trust the source, click keep. Otherwise delete it.

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Hannah

Hey @nb1948, thanks for reaching out to us.

It sounds like this is coming from your computer's system/security settings, indeed.

Just to be sure, can you send us a screenshot of the error, so we can have a look?

Thanks in advance!

nb1948

When I click on the "download arrow" in the upper right corner, it offers me, "OPEN" and "SAVE AS". When I click on "SAVE AS" I get a warning notification that this kind of file can cause damage to my computer and will not be downloaded. I've tried to do a screen shot of that warning, but it vanishes when I activate the screen grab.

nb1948

I went to my downloads page and found the warning and was able to do a grab.

Rich

@nb1948 wrote:
I went to my downloads page and found the warning and was able to do a grab.

That message is from your browser, not Dropbox. If you need the file and trust the source, click keep. Otherwise delete it.