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A shared file gets updated only for the user who edits it and not for the rest of the users

We have used Dropbox for years without any issues. There are 5 of us who view/edit 3-4 files daily without a problem.

There is one other file that one of us edits, but all 5 have permissions to view/edit. This one file never updates for anyone except the one guy who edits.

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Accepted answers

GLSkunks

I think we figured it out... He was editing a different document than the rest of us had.

Thank you!

All comments

Mark

My guess here is that he is editing the file on a folder outside of the share OR Dropbox on his machine isnt running.

Check if he is updating and editing the file that he can then see it at www.dropbox.com/home.

If not check Dropbox is running and where he is opening and editing it from - it needs to be in the shared folder 🙂

GLSkunks

I think we figured it out... He was editing a different document than the rest of us had.

Thank you!

Megan

Awesome news @GLSkunks!

If you need anything else, you know where to find us. 😎