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Attempted to zip too many files error when wanting to download backup

Hi, iv'e backed up my dropbox files and i'm attempting to download them from the backup site. i'm reffering to: https://www.dropbox.com/backup/

when i go to the website and ask to download it, it tells me "Attempted to zip too many files". this made me loose a heart beat, though i know everything is there. i'm relying on this, which i guess was a fatal mistake. iv'e got all of my important files there, and i need them to continue my work - i used this as actual backup for some files, a big mistake 😞 i know everything is there, but how can i reach it if it can't download them?

Thank you in advance.

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Mark

Have you had a look at https://help.dropbox.com/organize/restore-dropbox-backup-files ?

All comments

Mark

Have you had a look at https://help.dropbox.com/organize/restore-dropbox-backup-files ?

majorvoid

the problem was that i didn't choose them seperately inside of the main backup, i thought that i just can't download but i did by selective picking & downloading. very nice, solved

dgallant

I had an external hard drive that was backed up using Dropbox Backup fail.

Can I restore an entire hard drive to a new one using Dropbox Backup?

Jay

Hi @dgallant, the option to restore a backup would only make a copy of a zip file of the external drive for you to download, which you can specify to download anywhere.

Is there anything specific you're looking for regarding restoring the backup?

dgallant

I get an error that there are too many zip files when trying to copy the entire backup to a hard drive

efo

hi @dgallant - im in the same boat and can't figure it out. Did you resolve the problem?

efo

Did you solve the problem? Im in the same situation and cannot get the files to download

dgallant

No response. I offered to share with the product team and did not hear back. I am disappointed