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Group Container vs Cloud Storage. Fight!

James V.1

there's this one

and this one

I've got

~/Library/CloudStorage/Dropbox

taking up 367gb

and that's all well and good but I also have

~/Library/GroupContainers/G7HH3F8CAK.com.getdropbox.dropbox.sync/root-mount

taking up 400gb

DB is telling me my files are up to date. Some are online only. What gives? What's the sync and root-mount doing? Is it safe to delete? Dare I ask?

They do seem to be distinct memory allocations.

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Jay

Hi @James V.1, thanks for bringing this to our attention.

The files in your Dropbox account should be in that CloudStorage folder, so I'm not certain what this other folder is.

Does it contain any sync icons in it?

This will help me to assist further!

James V.1

Um, no, no sync icons because it's a Group Container in the user library folder. It contains, you know, system stuff.

CleanShot 2023-12-29 at 13.50.58.png

Hannah

Hey @James V.1, just an update on this.

The folder you're seeing, should be a temporary folder. The files under this folder should get cleaned up after these files are uploaded/downloaded and sync becomes stable.

We do not recommend deleting the folder.

As a workaround, you can try reinstalling the app by following the steps explained here.

This will put Dropbox folder to a original location (under users folder) from ~/Library/CloudStorage location.

kjg1987

HI there,

Has anyone else had dropbox take up lots of space on their computer in the 'group containers' folder?

Omnidisksweeper showed 96GB of space in the dropbox folder as attached.

Am I ok to delete these file clones?

Thanks in advance,

Screenshot 2024-01-02 at 12.37.51.png

Walter

Hi there @kjg1987 - thanks for posting on our Community and Happy 2024!

I've merged your post under this thread so feel free to take a look and let us know if you have any follow up questions.

Thanks!

kjg1987

Hi @James V.1

Did the reinstall work for you? I am having the same issue in group containers.

Thanks,

kjg1987

Thanks @walter

If I reinstall dropbox could I loose any work?

James V.1

I didn't re-install. I realised dropbox would just leave all the stuff there so I made sure I had a backup and then deleted the folder using daisy disk (an app).

Dropbox didn't need this folder and it was, for me at least, a hangover from the previous version of dropbox that worked in a different way.

Don't do anything without having a proper backup though. I recommend backblaze which is about 6 dollars a month.

kjg1987

Thanks for the message. Think i'l delete them as well.

Re-intsall of dropbox didn't do anything