Hello,
I am a French Guy so sorry for my English. I am not able to cancle the sharing of a folder even if I do this on the setting of that folder. Like this way : https://www.dropboxforum.com/t5/Sharing-and-collaboration/Unshared-folder-still-showing-up-a-shared/m-p/195249/highlight/true#M11452
Anyone can help?
Hello @endmission,
One workaround would be to :
1) Remove all current members off the folder
2) Create a new folder in your Dropbox and copy all the content from the shared folder to the newly created folder.
3) Once the content is copied, got to the original shared folder and start deleting the contents.
4) Then delete that folder.
Let me know if that works, I'll be happy to help further, thanks!
I am having the same issue. I need to move a folder that was shared to a new shared folder. I choose "unshare" for my original folder. It removed all members. It states "only you", meaning me, yet the shared icon will not got away nor can I move it to a new shared folder. And please don't say if it says "only you" then I need to removed myself. All of my folders that are unshared say that, yet aren't shared and do not have the icon representing the folders are shared. This has happened to me multiple times and I can't seem to find any advice on how to fix the problem other than copy all of the files to a new folder individually, which is a waste of time.
Hello @jspencer,
If you are the owner of that shared folder, when you click on "Share" you should see the
:gear: Folder Settings and then Unshare folder.
Let me know if that helps, thanks!
Yes, and I did click Unshare. However, the folder itself (even after I unshare) still has the "shared" icon - the two people figures in the folder. The members column shows "only you". After I have clicked unshare, and try to move it to a new shared folder, I get a message that I can't, because I can't have a shared folder within a shared folder. I understand that concept. Unfortunately, when I unshare, it doesn't recognize that. It removes all the members, but like I said, the folder icon still shows two people figure like it is still shared.
jspencer wrote: The members column shows "only you".
The members column shows "only you".
You're still a member of the folder, so it's still considered shared. Remove yourself from it.
I agree - the design of this is absolutely terrible; this should be very straight forward. If I remove other people from it and I am the only one with access, then it should not be considered a shared folder any longer.
I think what I had to do was first "Remove from Dropbox". The folder still showed up with the "you haven't joined this folder" message. So then I went into Deleted Files and selected "Permanently Delete". Now finally it is gone.
In my experience, this happens when a shared folder currently has—or previously had—shared folders within it (in Dropbox for Business). The use case is simply not well supported. It becomes buggy at best, and in some cases—I can't figure out exactly what triggers it—IMPOSSIBLE to every unshare some of the outer folders.
The "unshare" feature in Dropbox could be a million times better, and since there is no built in way to handle it i got a tip about "Watermint".
I ran into a situation where i needed to unshare some hundred folders with hundreds of users, and the official answer was "you need to remove the users one by one from the folders one by one" which would have taken me weeks to do.
But, with Watermint you can "batch" the unsharing, so have a look.
Hey @Michel G.7 - sorry to hear about this.
Could you confirm that you're using these steps to un-share the folder in question?
Let us know more and we'll take it from there.
They don't appear as mentioned in the tutorial.
And the folder I want to unshare is notified as if I am the only one who can access to this folder (but the shared icon is still there).
I can assure you that I am really exhausted with these Dropbox issues.
What are the options you're getting when you click on the (...) button after selecting the folder @Michel G.7?
Do you mean on the web or the desktop app ?
Because I have a lot of possibilities but no <unshare folder>
I have found a ludicrous way to unshare :
Empty the folder from it elements by dragging them beside (still in DB).
Move the shared empty folder to the trash.
Create a new folder and name it as the previous one.
Fill it with the files previously moved from the shared folder !!!!
Absurd isn't it ?
Hi @Michel G.7, if you could share a screenshot of what you see when trying to unshare the file using the web, that'd be great.
Thanks!
In fact, I have tried everything !Could you tell me exactly what should be done (to unshare) ?It would be nice.
Here is a video…
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@Michel G.7 , the only solution for some kind of useful unsharing is to use Watermint Toolbox .
With that tool, you can do all stuffs that should be possible in the admin console/web.
There is no way to unshare one folder completely in a few steps, or to unshare recursively in Dropbox without that tool.
Do you mean there is no way to unshare via Dropbox ?
I have found a ludicrous way to unshare through the Mac Finder :
Hi @Michel G.7,do you use the app or website when you're trying to unshare the folder?
If you've tried using the website using your browser, could you also try a different one altogether?
Also, just to make sure we're on the same page, do you follow these steps?
Here are some screen captures :
Hi @Michel G.7, could you confirm that you're the owner of the shared folder by clicking on the 'Who can access' section, which is the first window that appears when you click the share button? A screenshot of this, while hiding any names and emails, would be great.
I did it on my iPhone…
What happens if you choose the option to delete the folder from that red text link?
Thanks for the info. I'd recommend contacting the support team directly in order to look into why the option to unshare the folder isn't visible.
