I received the message "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement." and have no idea why?
Hi there @siskiyousurveying - thanks for bringing this to our attention.
It sounds like your sharing activity was banned due to a ToS violation.
If you'd like to have a further look into this internally, let us know and we'll reach out via email.
Thanks!
Yes please do
Sure thing @siskiyousurveying - you've got
Hello. Long time user from years back and am just on a basic plan.
I'm getting this message when I tried to recently share a folder: "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement."
When I clicked to get more information there was a list of violations w/ different reasons but the above notification was not listed. I searched the forum and found others that had things resolved but only through support and no advice was given through the thread.
H @Pyuria, I've merged you to this thread to keep similar queries together.
Are you trying to share a link to a folder, or sharing the folder directly to another user?
Do you have any content in those folders which could be a breach of the terms of service?
This will help me to assist further!
Hello! thanks for the quick reply. I didn't see anything that breaches any content related issues. I was trying to share the folder directly.
Hey @Pyuria - thanks for clarifying that for us.
May we reach out via email to have a further look internally?
Yes please:
Sure thing @Pyuria - you've got
Hello, im have a same problem.. please Help...
Hi @anes90, welcome to our Community!
I just sent you an email, in order to investigate this internally. Reply back, and we'll take it from there.
Thanks a bunch!
