Another user has loaded several documents into a shared folder. I can see some of the documents but others are not there.
Hi @LES2006, thanks for bringing this to our attention.
Are you able to see the files you mentioned on the site or the computer?
This will help me to assist further!
My colleague is loading them on his but they aren't coming through on mine. I'm working on the desktop version but have tried also mobile. I confirmed that we do not have a security setting and I removed the pop up blockers from chrome.
Are these files in a shared folder, or are they shared files?
There are shared files loaded into shared folders
Could you clarify exactly what you're seeing on the Dropbox site, when compared to your colleague?
A screenshot of this, while hiding any sensitive filenames, would help greatly.
I will put something together and share it for you later today. Thank you!